Absolutely appalling experience when I called in store on 19 Jan to collect my 'subscribe and save' order, already paid for. The 'store manager' (Darren) refused to hand over my package, demanding an order number, although I had presented a print-out of my order details in the email I received from H & B and, of course,... read full comment
December 2022
Ordered an Item for the Same day collection, and thought i would be able to collect it from my way home after work, ordered at 8.45am. Visited the Store at 5.00pm Stood for ages at the till with no staff around, (I could of emptied the shop and walked out) I walked around the shop no sign of anyone then i stood at the till... read full comment
October 2022
The worst shop person I ever came across in Holland and barrett