December 2023 by Steve Warren
Lovely trinket purchased Xmas shopping all sorted HoHoHo xx
December 2023 by Matthew James
Purchased a couple of Watches recently from H. Samuel Blackpool and found their prices to be very competitive. I found Sarah very friendly and helpful and a pleasure to deal with.
October 2023 by private
I recently had a ring taken in for repair which unfortunately couldn't be repaired. Karen and the girls gave me the option to replace the ring; i found the perfect replacement which was out of stock in my size for a while. Bonnie and Skye continued to check daily until it was back in stock and phoned me immediately and had it the next day. Outstanding customer service and dedication.
October 2023 by Christopher Davis
Wanted eternity ring for my wife for golden wedding anniversary. Alexis, the sales assistant was excellent and helped her chose one. She was very knowledgeable and we weren't rushed at all. My wife and I were highly satisfied and would recommend this branch in Blackpool.
October 2023 by Debbie Mather
Ordered a necklace as a special gift had to wait in 3 times for a delivery still never arrived still waiting. Given the run around. Complaint registered but not resolved. Getting given lots of different answers. Was even told by a member of staff to call dx myself and trace it nothing they could do
August 2023 by Joanne Fox
Took watch for new battery purchased from them. They couldn't remove back and scratched it to pieces. Took it to my local jewellers in Rotherham removed straight away
April 2023 by Gary Clarke
Excellent Customer Service as Always with Hazel and Karen
April 2023 by Leon Priestley
Special shoutout to Alexis who spent a great deal of effort trying to track down the right ring for me, when that didn't work she tried to have one designed and crafted all while quoting my exact specifications off-by-heart.While I ultimately had to buy my ring elsewhere due to the manfacture/delivery time I wholeheartedly thank the staff for helping me as they did.
April 2023 by Ashlee Stobbs
Hazel was very attentive and patient with my grandma when buying a watch. Great asset to the team.
April 2023 by Jordan Papp
Big thanks to alexis and hazel. Super helpful and friendly, much appreciated.
March 2023 by Hazel Walker
Great service. Got us everything we needed! Thank you!
March 2023 by michael kay
Quick and friendly in a time off need
December 2022 by Phil Tabiner
Fantastic customer service. Hazel really is an expert regarding the jewellery on offer at H. Samuel and was exceptionally helpful. I am very pleased with my purchase and will most definitley will be returning in the future.
November 2022 by Steve Grove
Excellent service stone's fell out of ring took it got a replacement no hassle and glad to help . Can't remember assistant's name but they went out of the way to sort it.thankyou
July 2022 by kyle Taylor
Been in a couple of times for various different reasons Alexis has always served us and has always done it with a smile. Very pleasant and helpful as always would recommend.