October 2023 by Bernard Farrell-Roberts
We had to fit out a small house urgently.We found everything we needed. Good quality and good prizes. Thank you for the wonderful assistance of Jackie and her staff.
September 2023 by Demmy Malik
Really great for prices and all the money goes to a great cause!
March 2023 by Sonia A
I frequently visit this store. Found a lovely wardrobe recently and had it delivered within 2 days. Great staff, friendly service. 100% going back.
March 2023 by ??
What time is it usually delivered? I've been off work all day waiting.
June 2022 by Anthony Booth
As always the store had a wide range of goods. The products offered suited all pockets . The staff are always very friendly and helpful.
November 2021 by haseeb mahmood
AVOID tooken the returned items for reppacrment still havent received my reppacrment and kept my £279
October 2021 by Andrew Naylor
Secondhand furniture shop for a good cause.
November 2020 by kath wood
Many thanks to Jackie, at the Blackburn store for her friendly and efficient help in arranging the collection of the la-z-boy leather chair.Thank you also to the friendly and punctual collection men, duly masked and covid compliant. Kath Wood
November 2020 by Jeff Park
Really large selection of furniture, electric goods of good quality and taste, helpful and polite staff, well worth a visit. ?? Jeff
February 2018 by Troy
missed off a item on delivery ,ie actually sold it to someone else after our purchase ,store wouldnt own up to mistake ,darren needs training on customer service ,as no opology was given ,and decieved us as to what was happening ,first item delivered was damaged ,and purchase value was added twice on bank statemaent ,no opology off manager ,he needs retail training ,as he did not want to get involved ,was informed this happens quite a bit ,had to ring customer service to sort out ,despite getting a cheaper relacement ,we have felt hard done by ,and had bad retail experience ,heart foundation are a good cause and charity but let down by a unexperienced and deatched manager
January 2018 by Bryan Pierce
Extremely helpful staff. Recently bought two settees, a coffee table and some drawers. All in great condition and recently cleaned. delivered promptly and with friendly delivery staff. Would definitely recommend.
September 2017 by Roland Houghton
good. shop. to. go. ,to. for. furniture.
August 2017 by Kev Macari
Some very good quality new and used furniture at a price that's affordable.
June 2017 by SARAH WILLIAMS
Why in the day of mobile phones that you are given a delivery time of (which you have paid £22 for) 9-5 slot and not even given a courtesy call or txt to narrow it down to a 2 hr slot. It is unacceptable to expect people to stay in all day just waiting. It is now 16.18 and I am still waiting 42 minutes left.
I don't call this a good service and it totally disrespects the customer.
You need to improve your customer service training and tell your drivers to give courtesy texts to let them know what's going on.
A wasted day of my time it did not arrive so frustrated. Drivers said they called me numerous times but that just did not happen.
