March 2024 by Keith Ritchie
Typical Asda superstore with food and drink downstairs and clothing, small electrical goods , cosmetics upstairs.
March 2024 by Gary Snewing
Shocking! I placed an order for delivery, no bananas, no Asda dishwasher tablets, no pork joints and no replacements. It's clear they will only provide replacements for inferior stock that costs less. It's poor stock management time and time again as substitutions are very common but are always less in price never dearer, many don't get substitutions if the next item up is dearer. Don't know if it's just an Asda thing or local branch issue but It doesn't happen at Tesco.
February 2024 by Jennie D
This is where our online delivery comes from. Ridiculous amount of substitutions. Today was final straw when Stefan failed to read delivery instructions and cancelled our £135 shopping order. What?s worse was that I called customer service to find out what had happened and they said he attempted to deliver but we weren?t available. So not only inept but a liar. Last time shopping here.
February 2024 by BTSECURITY Services UK
Very deep inside the kings hill area have to drive far in past the new builds. Not simple drive. But nonetheless large Asda with the usual amenities and groceries great if you live around the area if not go to Asda Chatham or gillingham way easier drive and location
February 2024 by Beeboi22
One of the better asdas I've been to, nice store and good staff
February 2024 by Christine matthews
Ok not to busy
February 2024 by Rob Cheasley
Ok place to shop. Limited selection of foods due to small size
February 2024 by Rosheen Hingston
I have shopped at Asda kings Hill since it opened over 20 years I spend about £500 a month not a great amount I know but in November I complained about being sold bread rolls that were out of date by 3 days. Since my complaint I have been harassed by some staff & especially by one individual outside the supermarket. I will never shop there again I have complained to Asda customer services but heard nothing they just don?t care about customers
February 2024 by Tim Kent
I parked in the car park of this branch for a few hours on New Years Eve well after the shop had closed and with a huge empty car park. I got a £70 ticket despite the shop being closed, and in the middle of nowhere on NYE! When I spoke to Asda customer service about this they said to appeal it and agreed it was unfair. The appeal was turned down and despite another call to customer service nothing was done at their end and I now have to pay the fine or risk being taken to court. This is all so typical of the rip-off, money mad, greedy nature of Britain these days and of the pathetic apathy of large corporations to fairly rectify the situation despite having the power to do so. I have no intention of ever shopping at Asda again.
February 2024 by Philip Walker
Waited 10 mins for click n collect. Did the machine 3 times. Other people tried it also waited. I asked "customer service desk" for help said it was a case of waiting. Luvkily ¹the Security Gaurd got one of the mangers. Who then told us the system wasn't working .So much for the customer services, I would still be waiting.1 star for the very nice Security Gaurd. ZERO STARS FOR ASDA
January 2024 by Rijk van Romburgh
A little bit of everything you need.
December 2023 by Giulia Correia
Lovely big store, clean and neat with friendly people
December 2023 by Mark Standen
Very busy but friendly staff although services slow
December 2023 by Mark Hustwayte
Easy place to go for quick and big shops
December 2023 by Aga K
Small store but good equipped.
