March 2024 by Olga Safronova
Rude staff and rude day manger refusing to give me my
March 2024 by Kirsty Hunter
I recently bought a twist wrap here but I wasn't even half filled and the chicken tasted like it was cooked the day before and really dry plus there was pretty much no salad in it either and nor happy about it.I've been there a few times and recently has started going down hill were as it never used to be this bad I know how good the twist wrap can be because I had one when it was first introduced and it was lovely and full.I couldn't take it back because I got take away after finishing work as I had family to meet up with and didn't have time to stop.There standards have dropped and won't be going back unless I hear anything good.
February 2024 by sarah Jane
We visited the area and stopped at this KFC, the food was great, if only our local KFC could get it this right!! Would definitely use again if we are ever in the area.The only thing that let it down was the toilets, the ladies were out of order so had to use the mens with pee all over the floor! Also the tables had not been cleaned off.
December 2023 by Liam Burke
Miserable staff. Asked if we were allowed to eat in at 7.30pm and got told well we shut at 9. The lady then just shrugged and acted rude.Straight to a different place where you'll actually feel welcomed and not like an inconvenience.
December 2023 by Jack
There was no crushems and when they offered me a replacement drink they didn?t even fill it up half way.bad service and chicken was cold.
December 2023 by Melanie Martin
Very disappointed delivery arrived with one persons meal missing. Tried ringing shop but no
December 2023 by Ajinkya Deshpande
Quality of food is really low, very skinny chicken pieces and most of them always drum sticks and too much batter and salt. Feels cheatedTunbridgeWells one is better compared to Tonbridge one.
December 2023 by ed kaz
This must be one of the top 10 UK'S best KFC branches within the UK, the manager has the place running like its his own place and hats of to him ? amazing ?
November 2023 by gary hadfield
Hi Whether ordering online or collecting 75 % discount of the time an item is missing. Tonight I got home to discover the large popcorn was missing. You phone the Tonbridge KFC and phone does not get answered. Also all the regular fries had a dismal amount of chips in the small packet. Customers do notice when they are being ripped off. This branch of KFC is definitely damaging your brand but I doubt these reviews are scanned by the there social or CRM team.
November 2023 by Lauren Saunders
Ordered at 9:15 this evening come 10 it was still saying on the app that my order had been slightly delayed and that they hadnt even started preparing it. So I rang them up and they said they had no delivery drivers available so I just cancelled my order. Such bad service considering how much they charge. Normally if they have no delivery drivers they come of the app.
October 2023 by ParaSueKids
We didn?t go in and eat but family takeaway every other Sundays. Tasty chicken, corn on the cob, tower burgers but chips looking bit wedgie. The service is decent and on time. Various sources to add or try a bit of chilli source at home goes down well. Extra spiced chicken wings goes with a bang. Keep it up guys doing great!
August 2023 by David Hayward
I turn up to order some food on the 15th August at 10:47 only to find your shop closed, looking through the window to catch the attention of the staff that were inside , asking are you open to a shook head saying no,Your shop says it opens up at 10:30Very disappointed as I had friends with me ready to eat.I wont be returning there again to eat
July 2023 by Paul Williams
The staff need educating, the engagement with the customer was zero
June 2023 by Modupe Onwusiri
The food was OK, the chairs to tables were too tight. It was overcrowded when I was there. Next time I'm there, i will choose the takeout option.. Service delivery was on point.
June 2023 by Paul Lewis
Ordered bucket of chicken. 6 pieces. Smallest pieces ever when got home to my flat. Dont know if it was some joke I did not get but not funny. Had more chicken on a baby chick lol. Rationing ended in the 1950s so don't know why this KFC still practices rationing. Also asked staff member if a dictaphone had been handed in and they said about Pepsi max????? Also why online does this KFC say its open but not open when you go to it. Wasting people's time by not updating information.