March 2024 by User User
Visited direct sports, walked past and saw someone having a wrestling match in the floor.
March 2024 by Anthony Fanelli
I was very disappointed with the customer service from a worker here called Samantha Charlton who engaged in eye contact with me after talking to one of her co workers about morning emails, after the eye contact she walked off, pI pointed out that It was rude to engage in eye contact and walk off, she turned round and questioned who me? I said yes you, she said no I didn?t and started to argue the fact she wasn?t clocked in even though she was in uniform and conversing with a member of the team about work, I asked her not to stand there and argue with me about the denial of her eye contact, the member of staff who she was talking to assisted me in trying to locate the item, I?ve left empty handed and refuse to shop in this store ever again because of this rude argumentative member of staff
February 2024 by Poo Pooo
i went to this sports direct today and we were racially profiled and kicked out. we were a group of 6 or 7 all of minority and were kicked out when there was groups in this sports direct who were just as big i will be in touch with upper management.
November 2023 by Christine matthews
Never went in shop ,just parked outside
September 2023 by Victoria Martin
Wouldn?t even give them a 1 star if 0 was a option, absolutely shocking customer service, only 1 guy on the whole shop doing shoes (across 2 floors) poor guy couldn?t keep up with the demand and seemed very stressed out, loads of other staff members walking around chatting to other staff members but none could serve shoes apparently, more interested in chatting than a paying customer. When we asked if they could find us a shoe size or who could we was met with a very rude ?I?m clocked off, not my problem? wouldn?t tell us who the manager was either, lots of other customers were annoyed and frustrated with the fact there was no one that wanted to help, wouldn?t bother coming here at all absolute waste of time and rude staff
September 2023 by Sean Smyth
Not one staff member seemed to be on the shop floor upstairs or down, 2 people at the front who couldn?t help as they where ?clocked off? couldn?t help and wouldn?t and no other members could be found apart from on tills - also another member of the public walked out and said they have had the same issues - well done you have lost our business.
August 2023 by Bradley Jeffery
I tried to return a faulty item general manager was very rude and unhelpful
July 2023 by Clive Goodwin
Bit of a wait to buy trainers. Wasn?t too busy however seemed to be a lack of staff on the shop floor. Anyway got what I was looking for. It?s cheap so can?t complain too much.
June 2023 by Paddy Bourke
The most miserable unhelpful and downright sour customer service I have ever received. If they don't want to be there get another job.
June 2023 by Mich ladyluck
No staff willing to help.. Really bad attitude.. Its like i am thr one makng them workI want back today only to be told they can't sell shoes until 10am as there's no staff ?
May 2023 by viraj fernando
Today I had Very very poor customer service in this Shope. one of lady staff worked near to exit wearing spectacles reply to me very rudely . I trying to buy t shirt and I asked do you have medium size and she showed me I try that but not enough for me. I asked again do you have large one . That time she is angry and replied me very rudely.
April 2023 by Bethaney Gibbs
Would give zero if possible. Most unhelpful uninterested staff- One person reluctantly and slowly helping everyone waiting, barely anything in stock. Took 45 mins and asking multiple times to get 2 pairs of shoes and eventually gave up and left without buying anything.
April 2023 by Lynne Calvert
Awful service, the staff member helping us was quite rude and arrogant, very slow, lots of people waiting for the same thing, definitely wouldn't shop there again
March 2023 by Jim Potter
Got what I wanted, but man they need to organise their staff better in the store. Took longer to wait to get shoes than it did to try them on and buy them. And it wasn't busy ...
February 2023 by Briony Alcraft
As others have said, wish I could give 0 stars. What kind of store manager actually walks away from a customer when asking for an exchange on poor quality shoes that lasted 2 months? She made my blood boil. I have never experienced such appalling customer service. Why is she still in this job after receiving all these appalling reviews?? Felt very sorry for the young helpful lady on the till who had to try and deal with the aftermath. She remained polite and calm.