Non existent service with infrequent deliveries. Delayed mail and missed appointment letters from hospital.
No deliveries over 2 weeks because sorting office manager was told by senior manager not to provide holiday cover.
Absolutely pointless to complain by phone as very long wait times.
Shocking performance by thus... read full comment
March 2024
Very poor delivery. Re-delivery never arrived, and now no idea where parcel is as re-delivery does now not recognise the tracking number. Also collection office opening times now unworkable for most customers
March 2024
A house hold member has ADHD.It would help if the medication didn't get delivered a up the road to someone who works away during the week.The only way I tracked where package had been delivered is that I recognised the colour of door on the picture taken after delivery.I had previously had to track another package.