November 2023 by Greta Khan
Delivery perfect! What a lovely young man! Very helpful - without asking he placed order neatly despite the weight. Made an old lady very happy! THANKYOU - very much appreciated.
August 2023 by Jane Phillips
Booked in for a kitchen design appointment with a guy called Dan. He didn't seem to be bothered that we had arrived (on time), a lady told us he'll be with us in just a minute, we sat and waited 20 mins whilst he chatted on his phone then we had no choice but to leave as my husband was on his extended lunch break but we would've run out of time. Won't be going to Wickes for our kitchen now.Very disappointed as have always had great interactions with all the other staff and customer service etc
August 2023 by Ilia Gofman (GIO Landscapes)
Quite good customer service lately, improved from a few years ago. Prices are great and so is the quality for most items. Sometimes I get a few bad quality items and it's easy to return them, so that's great and easy
August 2023 by Jay Oakham
Convenient location, obviously busy at opening time. Now Lidl has opened next door, the car park gets busy from around 10.30 daily. Great staff, and wrll stocked.
August 2023 by anthony Drury
A very well stocked shop. Everything you been in one place.
June 2023 by Toffee Crisp
We looked into having Maidstone Wickes do our bathroom. The guy who showed up was miserable as sin and didn't seem remotely interested.Made an appointment to go back and discuss a plan. Took time out of work to go to the store but when we arrived, we're told he was out at an appointment. Seems he had double booked. The woman was quite rude and told us we would need to book another appointment, her attitude was terrible, as if we were an annoyance to her.Told them not to bother. We got a bathroom somewhere else.After reading other reviews about problems with fitters and suppliers, I'm relieved we made that choice.
May 2023 by Peter Walker
Great staff ..Very helpful
May 2023 by Julian Dinu
Good experience for the first time
April 2023 by Dean Steven
I cannot fault this store in general. The staff and design team are brilliant. However. After spending nearly £18,000 on a kitchen and bathroom. The service from Wickes from point of installation and customer service after has been unbelievable. Fault product since January still not resolved.I shan?t rant on here much longer.The store are brilliant. The company after sales. Embarrassing.I wish I had spent this money elsewhere.
April 2023 by Trevor Ford
A small wickes not a vast range but still managed to get what I wanted and having a trade card at a fair price
March 2023 by luke bousfield
Awful customer service and communication from the start from the store and wickes customer services , promises were made about items that could be included in the kitchen but these never arrived/happened. Items were delivered wrong and the replacements were also wrong . When trying to arrange for the right replacements to be delivered , it seemed like it was a chore for the staff to do this rather than them being happy to help . Nothing but issues with the worktops being fitted and measured and less than helpful customer services when trying to resolve the multiple issues that we had as a whole. Do not recommend buying a kitchen from wickes ! Especially the Maidstone store unless you would like unnecessary stress and months and months of your kitchen not being finished , because of their poor communication and lack of urgency to get things finished!.
March 2023 by Rambo
Very poor parking available at weekends as there?s now a Lidl store built right next to it which shares the same carpark, so weekends it?s full of food shoppers and hard to park as lack of spaces so left and went to B&Q instead!
February 2023 by Robert Jeary
Plenty of parking, helpful staff and had what I needed.
February 2023 by Judy Franks
Design consultant was very knowledgeable of all products for bathroom, some good advise given by him.
February 2023 by ian palin
Small! Missing some items they had before reducing the store size. Not great.
