March 2024 by Pauline Cooper
Can't thank Specsavers enough very detailed eye test and the staff were amazing guided me through all the offers and helped choosing the right glasses can't praise them enough. Thank you.Paulibne
March 2024 by Domapegi tashi
No, seen by remotely which i did not expected and volume was quite low. Eventhough assistant was next to me to carry out physical test.
February 2024 by Ryan Wells
Simon was great! Couldn?t fault him. However, the pick up process was terrible. Snotty girl that didn?t care and felt like they took my money and didn?t care.
February 2024 by Rose Lomas
Absolutely fantastic from start to finish
February 2024 by IceIce Taylor
Good service qualified of staff very helpful, love it. I will stick with Specsavers won?t change again. (credit to Maidstone branch)
February 2024 by amanda filmer
I always find the service here brilliant. I have used this store for eye tests, purchase of glasses and contact lenses for many years.I have never had an issue with them and find them quite reasonably priced with a good selection.The staff are friendly and for me the contract lens team always stand out, making me feel valued and never rushed, with my options being clearly explained.My only minor negative is they sometimes run late with appointments, but I always allow for this.
February 2024 by Deborah Walder
I received an excellent, friendly service by a team of people who worked well together and I am very satisfied with my glasses ?
February 2024 by Umesh Parajuli
I am a longtime customer in Maidstone, Kent. Specsavers are always excellent for their service. Optitians are knowledgable and service oriented. Peoples are always helpful and try to make customers happy. Store provide varieties of glacess to choose with value from money.
February 2024 by Gary Burgess
Great service. Very happy with my 2 pairs of glasses.
February 2024 by Katrine Wilson
Amazing service every step of the way throughout my appt and even helped to choose the best style of glasses They were also so very accommodating with my autistic son Well Done for acknowledging his neurodivergence five stars!!!! ?
February 2024 by ILLUMINATED GALAXIES.
Maidstone Specsavers Thank you for excellent kind service this is why I have been with you for years long may it continue..
February 2024 by Tim Jones
Appointment was on time and went well. Staff are always so helpful and pleasant. Can't fault it.
January 2024 by Ruth Parfitt
My husband had an appointment with Aarti yesterday for a sight test. She did a very thorough test, spending a significant amount of time, talking it all through with us. Sadly, the news she had to tell us was not good news, and we will have to make adjustments as a result. Aarti handled it all so well, with a tremendous amount of kindness and sympathy. Thank you for that Aarti.
January 2024 by Karen Aspinall
I am a long-time customer on a Specsavers lens scheme. One evening a few months ago, my contact lens split, and part of it remained in my eye. Unfortunately, it was too late in the evening to see an optician to check my eye as they were closed.By the morning, my eyelid had swollen, and it was infected, so I needed to see someone ASAP to check my eye in case part of the split lens was in my eye.I arrived at the opening time of my local branch to urgently request an appointment. The nice receptionist fitted me in for an emergency appointment an hour later.I was so relieved to be fitted in so quickly. After returning later, I was seen by an assistant who carried out an OCT scan. Then, I saw the optician called Sarah, who was so helpful. She was very professional and so reassuring as I was worrying in case I had done lasting damage to my eye. She reassured me that the eye was capable of healing quickly and that she'd apply a special dye in my eye to show any foreign object in my eye.She was so thorough, gently searching in my eye for the missing lens. She found it and gently removed it. What a relief. It was a eureka moment. LolSarah gave me advice on aftercare and to ask for her again, if my eye was no better in a few days. Thankfully, it healed very quickly.Thank you so much, Sarah, for all your help and being very gentle and reassuring.
December 2023 by wayne mison
1st class helpful and polite. Would definitely recommend