December 2023 by Linda Russell
Phoned to query flu vaccination. Staff were helpful and I could turn up without an appointment. No charge either visited at 12.50 pm and was seen straight away. A good overall experience ?
November 2023 by Nicola Lee
Will be moving to a new pharmacy . Had nothing but problems , it's exhausting trying to sort out my meds I've never had this with any other pharmacy always been stress free till moving to this one
August 2023 by Nick Oldfield
Very friendly and never too much trouble.
May 2023 by Chloe Webster
The worst pharmacy experience I?ve ever had , incompetent staff who simply can?t be bothered waited an hour and a half only to be give the wrong medication absolute shambles
April 2023 by Sophia Prince
Absolutely hate this place ! Every time I pick up my prescription I?m waiting for around 45 minutes and it?s not even busy ! Absolute joke !
April 2023 by Cameron Weir
Always late and bad service is slow
February 2023 by Gavin Francis
If I'm lucky enough to live another 30 years, I will have spent 54 days waiting for my prescriptions in here. Based on an 8 hour day with no tea breaks.
December 2022 by Steven Butler
Although they were supposed to open at 9 AM, I was left queueing outside, where it was minus three degrees, until 9:25 only to be told that they couldn't sell me anything until 10 o'clock because the pharmacist was going to be late. At 10, after being allowed in and handing in my prescription, I was stood waiting for a further 50 minutes. At least I was inside this time. After the almost two hour wait (some of it in freezing cold temperatures) they didn't even have everything and I would have to return for the rest.The sad thing is, is that none of this is out of the ordinary for this pharmacy. Sure, this might be the most egregious example in my experience, but ridiculously long wait times, absent pharmacist, not having medication, closing early or opening late are all exceedingly common. So maybe you can explain away one or two instances of these things, but for it to happen all the time?There's no urgency in the staff, no apology for keeping you waiting for so long. A total breakdown in management. People's medicines are important and here, they just don't care.I would highly recommend people avoid this place whenever possible.
November 2022 by Olga Danes-Volkov
I don't want to be unkind and I'm sure it isn't an easy job but my word, this place can be inefficient. There never seems to be the same person twice. I only realised it fully when I went to another pharmacy in the town and it was bustling with helpful, efficient people.
October 2022 by Alastair Deards
If you are happy to wait an hour to be told they don?t have your prescription products this is the place for you or alternatively get a life and use someone else
October 2022 by Glenn Downs
They never have my medication on time. I phone the doctors next door to enquire if my medication has been placed in the pharmacy and the amount of times I have turned up and still not received my tablets is incredible.
October 2022 by simon goldsmith
Absolutely diabolical chemist. Just like everyone else's experiences, mine do not differ in the slightest.They never have repeat prescriptions completed, staff are rude and just do not care, and it takes them 30 mins on average to make up every prescription.God knows where these people trained but they are not up to the task!
October 2022 by N P H
Absolutely stellar care for our preflight PCR tests, they let us in earlier than our booked appointment and were so kind, so understanding of our needs, and so helpful. Totally worth the trek into Maidstone!
October 2022 by Martin Geary
Third visit to collect prescription, this time I had to wait. The place seems to be having staffing probiems but also it seems disorganised.In my 55 minutes wait, 4 patients walked away without any items. 2 owing to frustration regarding the length of time they had been waiting.The others claimed, they were told on the telephone, their prescription was ready for collection. One was not ready and the other told it was not due for another ten days so they would not prescribe it. Despite being told it was ready????I was told after 35 minutes that one item was not available. Then after another 20 minutes, magically the item was available!!!!.It's never been the best dispensary but service has slipped below any acceptable standard of service.
October 2022 by Andrew Buckle
Truly useless (though to be fair, about level with the Allington Lloyds). Half an hour wait only to be be told they didn't have it, and it will (perhaps ??) be in this afternoon. Hopeless staff, hopeless everything in there ... if I didn't have to get the medicine for my local neighbours (Hobbs even failed with the delivery). Hope I never have to go to that store again. Prefer Boots any day. Really don't like putting bad reviews but this pharmacy is 0/10
