February 2024 by Wendy Wilson
Great service with helpful staff
February 2024 by Conor Cotton
Lynn was incredibly helpful in supporting both myself and my partner in booking our trip to Thailand for our Honeymoon.Lynn went above and beyond to ensure we had all the required information and options clearly explained before we committed to the final plans and made our booking.A credit to Hays Travel!
February 2024 by Elaine harvey
Very helpful
September 2023 by Chris James
Nikki at Hays Maidstone helps us book our holidays most years, and we are always so impressed and thankful for everything she and her colleagues do for us. Nothing is too much trouble, she's always very unserstanding, thorough and professional and we will continue to go back to her whenever we possibly can. Thank you so muchNikki, Sorrento was amazing!
September 2023 by Ray mad
Very helpful staff. Always looking for what is best for you. They put the customer first.
July 2023 by Martin Wright
Great staff -Nikki was our sales person who was just brilliant and found my wife and I a brilliant holiday in Croatia. With-in out budget , and everything thing we were hoping for . Her experience showed in how she searched for our holiday. Overall Hays travel was very friendly and helpful with a very large range of different types of holidays and places ..And Nikki sorted out everything for us.And we also got out travel money sorted there . HighlyRecommended .Thanks Hays Travel
July 2023 by Marion Hulme
Initial booking ok, we went back in three times to book holiday insurance, firstly no one available so we waited not a problem then to be told oh I?m covering here I can?t do it & she?s serving a customer ??so we left I wanted to get the insurance elsewhere hubby insisted we went back so the following day we went back they were closed, so back we went for the third time again I?m covering so I can?t do it & oh she?s in training ??hubby went back on his own & said oh I?ve booked it to find oh I have to phone up & declare BP so it wasn?t actually booked at all total & utter rubbish Hayes just get your act together appalling customer service I will book my holiday elsewhere next time.
May 2023 by Jean Osler
Poor Nicky was on her own today, and she had a large queue waiting to see her, got to say most people were patient, but there were some who were really grumpy, I think she did really well under the circumstances, it didn't help that her internet was playing up, I've just got to say well done lass, she kept her cool and carried on, thank you
May 2023 by maureen wood
Very helpful when looking for a holiday very friendly
May 2023 by William Osler
Nicky all ways looks after you very well
January 2023 by keith bridgland
Good business
November 2022 by Mark
Popped in to look for a quick get away staff are great. And if ever one went to a high st and supported British company's like this instead of being lazy looking on line the high st would not be in trouble so much better chatting to them face to face
November 2022 by Ron Evans
Very helpful & great service although they were busy. All booked for some late sun going next week. If you're going in can you at least have some idea where you want to go. Someone was asked where do you want to go? Anywhere for some sun (Jan). How about Egypt? Oh no not Egypt?
July 2022 by Steve Granville
Very helpful staff.
June 2022 by Lucy Pryke
Brilliant service. We will be back.
