January 2024 by 857geoffh
Only called in for a coffee. This was OK but nothing special. One plus is that there is plenty of seating.
December 2023 by Catherine Taylor
Visited the restaurant. Had an afternoon tea with a freind. Service was slow. was the 2nd in the queue, which took over 10 minutes to be served. Staff talking in the kitchen only 1 person serving.scone was very dry no butter just fream and jam.
December 2023 by Melody Bennison
Restaurant was awfull we ordered toasties which were only toasted on one side took them back and they still came out the same !!! Men serving food with long hair and beard not netted !!!
December 2023 by Ian Skinner
Good choice of products, quality & value plus easy free parking.
December 2023 by Susan Holdstock
Massive department store . You can buy almost everything for your home. Great choice of quality products at a great price.
December 2023 by Simon Masters
SOLD MY DETAILS TO SCAMMERS THEN REFUSED TO INVESTIGATE .Great paint but extremely costly as they sold my brand new phone number to scammers , they are the only company that I gave it to and they sold my number home address and delivery time I nearly lost a lot of money and still had to change my phone number due to constant scammers calling and texting , I reported this to them and they did nothing just lied saying they would make it right yet nothing I had to change my phone number and then a day of admin informing all my contacts and clients of the change a total waste if my time a day of admin and costs, AVOID IF YOU LIKE YOUR PRIVACY ,,, T9TAL SCAMMERS
December 2023 by Caroline Harp
A nice helpful greeter at the entrance, which was welcomed, who pointed me in the direction I needed, as this place is huge, 2 floors including a haberdashery and cafe. Sells about everything you could want for a home. More in the budget side, but it was packed, so doing something right. Large car park, shared with neighbouring stores, again very busy, lots of short tempers. I'd looked for cushions on their website but wanted to actually see them in person as pictures didn't do most of the items justice. Didn't find anything for myself and didn't really look around the shop. My first visit, absolutely nothing wrong with what I saw.
December 2023 by Gary Monger
I have bought many pieces of furniture and household items here - dining table, bedding, mattress, etc. There are a range of both budget & higher cost options for most products - for example, duvets can be between £10-£100+. The mattresses here are especially good for medium budgets - the Fogarty dreamy comfort mattress is great.
December 2023 by Rich Bailey
The pausa cafe is a little meh. Coffee is good but there?s no WiFi availability, so it?s not recommended if you want to study during your lunch hour. The cakes and sweet treats on offer are more expensive than Costa or Starbucks. The coffee price is reasonable but the atmosphere is a little sad. I don?t recall even seeing any festive decorations
December 2023 by Nicola Ward
Writing to thank Erin who was very friendly & helpful when she came & cut some net curtain for me this lunch time. She is an asset to the shop & deserves to do well in the future.
November 2023 by Janice Magor
The food in the cafe was nice but the ladies serving were as miserable as sin. Neither cracked a smile and it was only 9.15 in the morning!On the other hand the shop staff were very helpful. A special mention for Erin who gave us exceptional customer service, although we were unable to make a purchase.
November 2023 by Redtyuuhtrddghijgr
This used to be a nice cafe they?ve ruined it since it?s re fit The staff are miserable one looks like he needs to be taught personal hygiene , never got any food or staff , always signs up saying no food or closing early. Have to guess what hot food they?ve got, no cutlery or sugar , salt, napkins have to ask. Not many places in Maidstone to get a coffee in that area so it?s a shame . Needs sorting out .
November 2023 by Louise
Cafe staff are rude, lack manners and pretty much seem to not to enjoy their jobs. 1st time I went after reopening, thought maybe a one off, got that wrong.... shame as it used to be a great little cafe to meet.
November 2023 by Carrie Thorpe
Had an in store appt booked in the curtain dept today with Jake. Just want to say how amazing Jake was - so helpful, really listened to what I wanted and gave some great ideas and recommendations that I didn't have a clue about. But most of all his demeanour is something the managers at Dunelm should be very proud and grateful for ; on numerous occasions he was interrupted whilst going through my consult, a couple of people were even a little rude to him but he remained calm and helpful throughout to both me and them. I felt he clearly wanted to do his best and help customers as much as he could. The store was a little short of staff due to a meeting so he was doing the best he could in a really good way with limited staff for that period. A great young chap who I hope is recognised by his managers and team at the Maidstone Store. Thanks very much Jake!
November 2023 by Sandra Evernden
Was disappointed when I went to the cafe for lunch with a friend. It was 12:15 and they had run out of toasties and sandwiches. Very little choice. Loved the look of the Christmas toasties.
