August 2023 by Gaza9422
Very under staffed and stood waiting for 2 hours
October 2022 by Lee Swandale
Quiet during the week
December 2021 by Neil Prior
Lewis was helpful great and knows his job non pushy and very helpful guy and really helpful understanding and transferred all my old info to new love my new phone.Thank you again Lewis
December 2021 by Olugbenga Abatan
5 star ? service
July 2021 by Paul Ham
Not helpful at all
December 2020 by Bob Benton
The service in store was very good staff very helpful to.
November 2020 by Elizabeth Winter
Great staff very experienced, helped me immensely.
October 2020 by Samantha Norris
Went in to do an early upgrade of my phone. Initial impressions were OK, the staff were friendly if rather slow at processing the sale and trade in of my old phone. The whole thing took well over an hour despite the fact I had done my homework online and already knew what I wanted before I went in, so it's not like they had to go through loads of options with me. The low score really come into play for aftersales service. I paid my early upgrade fee in store, yet was charged for it again on my monthly bill. I spent two hours on an online chat to try and sort this out, and the webchat team were most unhelpful. Despite having uploaded my receipts to prove I paid in store the upshot was that if I don't want to pay again, I must go back to the store with my receipts for them to credit me. Apparently if a transaction is done in store and it goes wrong it must be corrected in store. It took me two hours on the online chat to get this conclusion! So knowing how slow it is to process anything in store (the staff don't seem clear how to process things in their system and when I did the original upgrade it took 2 others to help the lad who was serving me to find what he needed on the computer) this has left me in despair!!
October 2020 by Sue Mason
Excellent service from Zach who never rolled his eyes once when he asked what?s the phone u have and I didn?t know ? He moved everything over to my new phone was patient /very polite and a credit to the company. The manager ( I?m so sorry I didn?t get ur name) was so friendly as well. Brilliant service and would highly recommend ? 10/10 from me
October 2020 by GeoffreyR Orton
Good polite service, achieved what I wanted with no hassles. Will continue to use Vodafone
October 2020 by Max Daley
Zero stars, but google wont let you. Please do not use them for anything. They are awful. I have had two bad experiences with their service and would never recommend them to anyone.
September 2020 by Neil Beadle
Great customer service and support would recommend them and will be going back to them in the future
July 2020 by gaz oksien
Only because one young girl that works weekends has a bad attitude
July 2020 by TheIan1948
In and out ffor a change normaly very busy
July 2020 by Mstjf Finch
Very helpful
