March 2024 by Lorraine Sinclair
My experience has been a positive one; an efficient, professional and first class service combined with a well-stocked shop. The staff are friendly and well-informed and have willingly helped me when required. Great shop - much appreciated!
March 2024 by Seamus O'Brien
very good and pleasant staff which I witnessed as one of the staff had to deal with an unpleasant customer. I will definitely be going again. Spoke to doctor on the phone and he/she sent the prescription to the chemist available in an hour really good
March 2024 by David Bryce-Smith
Excellent pharmacy. Referred by GP practice to be seen directly by pharmacist. Very efficient and professional diagnosis and service.
March 2024 by Minnie Brian
Now the Pharmacy is under new ownership it is a completely different experience. Friendly and prompt service. Same day prescriptions. Fully staffed. Fully stocked shelves.Helpful too.So glad the new owners changed our local Pharmacy!
March 2024 by Declan Dickens
Efficient and friendly
January 2024 by Andy White
Service is super, friendly, helpful, quick I can?t praise them enough
January 2024 by Blighty?s Cranbrook
The most brill pharmacy in kent- staff are so helpful, prescriptions are done quite quick and the shop stocks almost everything you need to keep you and your family healthy.
October 2023 by Kevin Collier
WoW.. Well done Cranbrook Pharmacy.. it wasn't going to be hard to set better standards of service after the shambles of llyods pharmacy..However you have delivered, and the first class team look total different (happy). your advice was absolutely correct which saved a trip to the GP.And great to see the covid service in storeBy far the best chemist for miles. Keep it upPlease consider opening 7 days a week? the service is needed
September 2023 by Jackie kingsley
Twice i've been into this pharmacy since it was taken over by new owners. I was unable to see a doctor so popped in to speak to them. It was a private matter so they took me into a private room. I explained the problem and they gave me great advice. I also had a bad reaction to a bite which they gave me advice and recommended treatment from the counter. All amazing service. Thankyou
September 2023 by Alex Hill
WOW! What an amazing transformation. The customer service is second to none thanks to the new owners! 5 stars from a very satisfied customer!! I was consistently let down by the previous owners so this change is a breath of fresh air! Keep up the good work! :)
September 2023 by Jane Lewis
I have just been to Cranbrook Pharmacy and what a disaster!The staff were unpleasant and rude. They were adamant that the item shown on my prescription was completely different to what I was expecting and wanted. The person who was serving me, also went and served two other people without saying anything to me. He then went and passed the cream I wanted, together with the prescription to another of his colleagues, again without saying anything. In the end, as they were not going to accept my prescription and dispense the cream I urgently needed, I had to buy the cream myself! I am over a certain age so I don't pay for my prescriptions!!!It was a terrible experience.Poor Cranbrook still doesn't have a decent Chemist.Just as an aside, I checked with the surgery when I got home and the prescription and the cream I wanted are and were one and the same.
September 2023 by Graeme Reay
Totally transformed. Some of the staff of the old Lloyds were very good but the new owners are excellent. Very professional, Courteous, extremely knowledgeable and a lovely manner. I really hope they can make a success of the business
September 2023 by Josie Strange
Excellent service. Went to 4 other chemist looking for an item, out of stock everywhere. Although it was also out of stock here they spent the time looking for an alternative for me and found something suitable. Was really impressed.
September 2023 by Sharon Dunigan AHSknits (All Handmade Scarves)
Such a relief that we have a fully functioning pharmacist in town now. The new owners are very efficient, friendly and helpful and all shelves fully stocked for customer needs.
September 2023 by Nuria Barrachina
Outstanding service, brilliant range of products and a very kind, helpful and knowledgeable costumer service. A massive improvement on the previous owner and a really good addition to town.