Rude stuff, needs customer service training. Pushing to use the app even on a simple address change. The app is a privacy issue and won't work on my custom phone.Also, they couldn't precess the cheque I brought. What a shameful service that is.I would avoid if there are any better banking options around, but unfortunately,... read full comment
November 2023
Only four stars , mainly due to their opening hours. They close at 3:30 pm why ? Many other banks close at 4:30 or 5pm .Staff polite and customer service is good . Sometimes you have to quee which is expected in any bank. Gillingham branch is closed so the that remains is Chatham.
November 2023
The staff are so rude. No customer service training. Instead of saying "please take a seat " a female staff said to me, "take a seat then!"
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