March 2024 by AlexaAlbum
Fantastic service
December 2023 by Lauren Bradley
My mum and I popped in a couple of weeks ago and Becky helped us. She was so so helpful, informative and attentive. She was very patient and explained everything carefully when we were not quite sure. An absolute asset to the team! Thanks Becky X
December 2023 by Jeff Dunning
No queue and very helpful and friendly staff. Excellent!
November 2023 by sac mjn
Thank you very much Hanna for sorting out the issue regarding account securities login trouble. In regards to metro bank App need to be more functional regarding bank statement.
July 2023 by AJ H
Great service, went in for joint account and went very smoothly. Great thanks to Liam for the help :)
April 2023 by Marianne Smith
Lovely friendly helpful staff, always greeted with smilesHighly recommend
November 2022 by Mark Ngavaite
Metro Bank is a retail and commercial bank operating in the United Kingdom, founded in 2010. At its launch it was the first new high street bank to launch in the United Kingdom in over 150 years. It is listed on the London Stock Exchange as well. They have several brunches across Kent
November 2022 by Daniel Allen
I switched over to this bank solely because of their banking hours. Given my type of employment, I cannot make it on time to most banks to deposit money. At Metro I can go any day, even on a Sunday! It feels weird banking on a Sunday but am so grateful that Metro is open! Thanks, guys. Your staff is always very pleasant too as soon as you walk in the door.
November 2022 by Alisa Perminova
Would give better rating if they would answer me, but they just collected all personal information and that?s it. This really disappointing, that shows their disrespect and carelessness for their clients. I personally wouldn?t advise to register with them. ?????
November 2022 by Stephanie Carr
Was served by Micheal today, very friendly and super helpful in resolving my mobile app query! Go Metro! ???
November 2022 by Jason Prior
Love them,open when I need them to be.
November 2021 by Colin Boston
1st class service by Jordan Dan and Michael. All were all professional knowledgeable and extremely polite. Nothing was too much bother time wasn't an issue all three gentlemen took their time and explained everything in a clear simple manner. In my humble opinion this was by far the best experience ive ever had from a banking institution...Well done guys second to none.
November 2021 by Jamie Biggs
I wanted to add an additional party to my son's bank account and Michael made this process very easy for me. Very professional and polite throughout. Would definitely recommend.
November 2021 by James Hoath
Great service, friendly and welcoming atmosphere. My boy loves coming in and putting his moneybox savings into the machine.
November 2020 by Anonymous
After being treated disgracefully by HSBC bank.I went to open an account with metro bank .Alex who helped me setup an account , was professional, made the process straight forward and highly efficient , I walked out with two active accounts with cards I've never received such a great service , and wished I'd changed to metro years ago .Also the interest rates are better than most high Street banksHIGHLY RECOMMEND THIS BANK TO ANYONETHEY DELIVER GREAT CUSTOMER SERVICE AND ACTUALLY CARE FOR THERE CUSTOMERS UNLIKE HSBCAs massive thank you to metro and all the team at Ashford kent branch
