This is your typical pets at home store, not the biggest, but does the standard range .The only problem we found is that it says available online then you get there and they have none of it, even tho I could have ordered it for an hour pick up.Not sure what to trust here. Most probably won't be back, local pet shops here... read full comment
February 2024
The customer service was excellent from walking through the door and being greeted, not pounced on to being served
Click & Collect - Our new super-fast shopping service.
Step 1 - Order & pay online.
Step 2 - Collect in as little as 1 hour.
Step 3 - There isn't one. So you can get back to playing with your pet.
At Pets at Home we believe shopping should be simple. So you can focus on your pets. Now you can shop how you want, in a way that suits your needs. With our new super-fast Click & Collect service you can order online and have it ready to collect in as little as 1 hour, at no extra charge.
How does it work?
If the items you want are all in stock at your preferred store, you can Click & Collect in as little as 1 hour.