March 2024 by Kate Benton
We came here as it is one of the decent coffee shops in Welyn. Extremely poor.Rude server, got the order wrong, didn't seem to listen to what we ordered. Tried to change drink but none of them seemed bothered.
February 2024 by Barry Benton
An underwhelming experience, staff not particularly friendly, certainly need some guidance on customer service and making of their signature drinksWon't return
February 2024 by Steve Harris
Train delayed so handy local coffee house in Howard Centre. Good strong hot coffee. Nice way to kick off the day.
February 2024 by Tamás Nagy
Very bad service!Inattentive I don't care about people.Unreasonably expensive!I don't recommend it to anyone!
December 2023 by Nazelde ISHYAR
Tables always messy, average coffee
December 2023 by Rikesh Patel
Not sure how this branch always finds it hard to find someone to press the correct buttons on the machine. My chai latte yday tasted of water! Had to take one sip and throw it.Starbucks need a new franchise owner for WGC!
October 2023 by Evelyn Vampir
In order #6698 the 2 pumpkin spiced lattes were not lattes, they were just filter coffee with syrup. Really not like what it is being advertised and what you expect from a latte for £5.60. The grande Cappuccino was only halfway full. Not even the foam reached the top of the cup. I would not recommend. I don't even think I can get a refund for these but I know i will not order again.
October 2023 by Hazel Bah
Absolutely shocking service from one member of your staff in particular called Eva! As a long-time customer who makes multiple Starbucks trips to various branches per week, this was the WORST customer service I have EVER received.Firstly, Eva under-filled my drink by over an inch and walked off. I politely asked: ?Could you fill my drink to the top please?? No apology - just appeared irritated that I?d asked for what i had paid for. She proceeded to add water to my drink in front of me - no apology whatsoever - and slammed it on the counter. My drink was to be made with lemonade, so I was confused why she?d added water. I took a sip of that drink and realised there was no lemonade in it, so I mentioned this to another member of staff who DID apologise and began remaking it correctly. Eva sent this member of staff back to the till, asking what she needed. When told by her she had made a mistake to my order, she slammed my drink down and continued making the new one (still no apology from her).The second drink was under-filled by the same amount AGAIN! Considering it was regular sized, it was obvious. I asked the same question in the same tone as previous for her to please fill the cup, she rolled her eyes, snatched up the cup and topped it up - zero apology. My mum and I were stunned at the level of rudeness and poor manners. Shameful!The other staff members working that day were lovely.
September 2023 by anais
why are the tables never clean?? clean them please. you make good drinks though!
August 2023 by Rob
Good service though a little on the pricey side. Nice balcony to sit on and look out to the gardens.
August 2023 by Maps19914016848
I had an amazing experience. My server Joey was really nice and helpful when I was asking about different drinks and actually served me pretty quick as I was running late. The staff are really nice and do their jobs exceptionally well.
July 2023 by Tristan
Lovely experience in Starbucks, the employee Joey was incredibly lovely and I left with a smile thanks to her! ?
July 2023 by mike's
For some reason the balcony has been closed off . Pike place is always good here ( with free refills ) always seems clean and staff clear the table reasonably quickly . Hopefully next time I can sit outside . Too many noisy toddlers in there today .
June 2023 by Anna Raven
Never order online with them through any delivery partner you will only loose your money. They can not get any order right, I called them to deliver missing drinks, they knew which ones were missing before I told them and they lied it was delivery driver fault. Probably they drank my order themselves
May 2023 by M P
Slightly untidy and not much available.May be it nearer the closing time..