January 2024 by Mila Mow
Worst delivery service ever. Charge you for premium then delay your delivery. Never ever again
December 2023 by H P
I received in today . The package was damaged, someone had looked what was inside. The post hand delivered to me.
December 2023 by Ryan Moriarty
It took me 45 minutes to talk to someone and all they could say is that there is problems in watford crazy over a week of waiting
December 2023 by Adam Galtrey
Post comes once a week if we're lucky, frequently late to collect/deliver parcels. Half the time when they come for a parcel collection they don't bring the label. Has gone downhill massively this year.
December 2023 by Elizabeth Kapoor
Royal Mail deliveries to WD25 are a total shambles. Letters arrive only once a week. No point the sender using first class stamps! Received a delivery today via my kind next door neighbour. I likewise forwarded post by hand. The relief postman said he could not see! Street lights and front door lights on. He should be carrying a torch. If a neighbour is away then the post isn?t accessible for redirection. Important documents such as legal/ medical ones held up at the sorting office. Management obviously have a problem recruiting and retaining both permanent and temporary staff. Can?t believe sickness is the only cause of this shambles in WD25. Are staff prioritising with parcel deliveries because that is not acceptable even before Christmas? Perhaps we may get post on Sunday, Christmas Eve?
December 2023 by Jenny B
Just had a very special Xmas parcel delivered by your staff.Girl in headscarf wearing highviz jacket,didnt bother to ring either of our two doorbells one with camera & just put behind bin still visible !! Find it hard to believe someone needs training on how to ring a doorbell?Also didnt leave a delivery inotice card.Very sloppy!!19.12.23 15.47pm
December 2023 by Ria Samanta
I am just back from the Post office had to drop couple of parcels and the experience was unbelievable ! There was this woman infront of me who wanted to raise a formal complaint and thought the best way to do is to moan about her area's delivery person who I gathered was a lady and the royal mail staff , 2 of them at the counter not only engaged in the discussion but also discussed her ethnicity in a hush tone while looking at me every now and then . They not only encouraged this inappropriate discussion about their own collegue but brought ethnicity in their conversation almost as a reason as to why the postwoman is incapable of doing her job ! Do they not have any diversity training ?
December 2023 by Micky Holman
If I could give a zero I would absolute joke ordered a parcel paid an extra 10 pounds for it to be a quick delivery the post man apparently attempted delivery but was no sign or a card through the door went to go and collect and there times for collection are a absolute joke not even open four hours a day
November 2023 by Clive Jones
Good, reliable service from staff who have detailed local knowledge.
November 2023 by S
Take 2-3 weeks to deliver next day delivery first class mail items . Very reduced opening hours for collection now . This Monopoly needs the sack. Won't deliver mail themselves, won't let others to do it .Pray they go out of business for the anguish they cause .
November 2023 by Reena Patel
Opening hours are a joke. If you have a job, you have exactly 4 hours per week to collect parcels. Heaven forbid you then have things you have to do on a Saturday morning. Even if you work 9-5, the weekday opening hours don?t give you enough time to get there if you leave work a little late (because you actually have work to do!) and then get stuck in the Ricky Road traffic! If you?re not going to open at lunch time can you at least go back to being open until 7pm!?
October 2023 by Andy
Delivery attempted again, even though I've updated my delivery to pick up personally at post office, unable to speak to anyone to get this sorted, absolute shambles of a business.
October 2023 by A H
What is going on? Post used to arrive daily, with a fairly regular postie. Now I'm lucky if it arrives once a week, with a lot of it addressed to other places. Really poor service. Delivery office used to be open every day, now it's hardly open at all.
September 2023 by Clare Pope
1 delivery in 3 weeks, lots of items still not delivered. RM don't care and are prioritising parcels and Amazon deliveries. Impossible to get an answer from anyone when we will get a delivery. This has been going on for months now.
September 2023 by mat d
1 delivery in 2 weeks, am waiting for a load of hospital and court letters and now unfortunately Amazon appear to have a new contract with Royal Mail so these packages have also stopped arriving. Are a complete joke, am sick of their excuses ?short staffed blah blah, that?s their problem! (My wife looked at jobs there and there were none)! Sort it out!
