The staff were all really kind and patient (even when some customers were not!). I had an appointment with Andy and he was brilliant - very thorough to make sure that everything was right and, as I said before, very kind and patient. Thank you ☺️
November 2023
Awful service. Just wanted to put some coins and notes into my account, said they have to be sorted into coin bags, which is fair enough (even though hoddesdon branch didnt have that rule when i last went in there).But then to be told to stand aside to sort out my coins like a lemon and join the back of the queue waiting... read full comment
September 2023
I would just like to say that my recent experience in the Waltham Cross branch was extremely good. Firstly a lady called Lynne who was assisting customers was beyond helpful and very kind to each customer. Very polite and very busy.We had a meeting with Julie who was equally helpful efficient and so considerate to my older... read full comment