December 2023 by Matthew Williams
Amazing service, very very helpful
December 2023 by Igor S
The first time I came there it was really good service with quick turnaround. The second time this Tuesday they lied about ordering my prescription, only to do it this afternoon. As a result there is gap in my treatment now unavoidable. Will avoid in the future.
January 2023 by Crossley Bird
Rude ! I spoke to a young girl today on the phone and all I got was sarcastic comments and unprofessional phone manner ! Ask for her name and she replied saying NO I?m not giving you my name ! All this because the driver has not read the system notes to give my medication to a neighbour, this has happen 4 times now ! I wouldn?t use this company !
October 2022 by Glyn Hughes
Commendable service and care, Medix have stepped up on a few occasions to help my elderly Mum, very reliable indeed. Many thanks.
August 2022 by Richard Whitehead
I needed a PCR test for travel overseas.The staff are very friendly and efficient. They kindly helped me a lot with the documentation I required.Highly recommend MDX Stevenage.
May 2022 by Mark Smith
Always get five star service when I visit.Been using for some years now they used to deliver my late mother's prescriptions and call her to check if she needs anything
February 2022 by Rory Mcintosh
Went for a fit to fly test this morningPerson administering it was polite and helpful. Results were back within 35 minutes of test being administered. Would highly recommend
January 2022 by Terry Clark
Agree with the previous review. The lady postmaster processed my parcel without any acknowledgement of my standing in front of her. No eye contact, no please and no thank you! She was far too interested in a call she had taken on her mobile. Odd hours of opening, in complete contradiction to the hours displayed on the Post Office website for the High Street branch. Will never use this Post Office again but then, they never seem to be open at the times that suit me, the customer. That says it all about non existent customer service.
January 2022 by zachary Neal
The best pharmacy around . Quick and always never have to ask twice. .when you want the job or test done right the first time every time go to Medix Pharmacy. . There simply the best !
January 2022 by Angel Lubugan
Booked a pre-departure test for Germany, lady on the phone said antigen test is valid fit to fly to Germany. Just came back from Stansted airport, missed the flight because antigen test is not valid for Germany!!!??? It should have been PCR test. I would have expected the clinic to know this information given the test was done onsite in their clinic yesterday. Really disappointing!Now I have to look for same day PCR test to be able to fly tomorrow and their clinic is closed, nobody's picking the phone too!I cannot reply to your comment but kindly check Ronie Martinez on your records. He did an antigen test 1st of January on your clinic in Stevenage. You claim this is valid for Germany but not!!!
January 2022 by Chris Hunter
Very friendly and professional service. Especially as it was during most peoples Christmas holiday.Thank you and a Happy Healthy New YearChrissy Hunter
January 2022 by Stephanie Scolaro
Wow! BEST SERVICE! Time and time again I can rely on Medix Pharmacy! If I could leave six stars I would . What a dream.
December 2021 by Nadia Ismail
Had an appointment booked at 9:10 for weeks and had confirmation from City Doc. Arrived early and small fair haired young girl most unhelpful and advised there was no appointment booked. When I enquired and asked her to call them and double check the system - she refused and just advised that she knows there isn't any appointment booked. She was not only unhelpful but borderline sarcastic. Terrible customer service - didn't even attempt to look into it for me. Will take my money elsewhere as they've lost out on approx £200 worth of travel vaccinations, certificates and malarial tablets.
December 2021 by John F Kettley (JK)
Lovely people, though they didn't send out the results out from the day 2 PCR test I had on the Friday morning until I called for them on the Monday, but in fairness they did e-mail them over within 10 mins of the call.
October 2021 by Ketan Patel
Daniel is great. We did our pcr tests here, results came back promptly, vastly experienced, knows what he is talking about. Environment is very clean and welcoming. Did our day 2 test here, and no problems. Will definitely use this service again
