March 2024 by Dan S
Very friendly staff, happy with the place besides waiting in a queue
February 2024 by Sarah
Dreadful service. Drove 15 mins to get to this place, a post office that has a separate counter to the shop. Queued up for 10 mins, got to the counter. I needed a large envelope to post a card and present overseas. Grumpy lady behind counter says 75p for the envelope and can only pay with cash. Go back to the car, no coins, cash point at Co-op broken. So back in the car to drive home, card and present on the back seat. Should have spent my petrol money on a moon pig card and money transfer...it would have been cheaper, quicker and a better customer experience.
December 2023 by Han R
If there was an option to give no stars at all I would choose that for this review. The customer service at this post office is absolutely shocking to be honest. The women that work here are extremely rude and never even greet you. Seems like their job is a chore for them. Every time I?ve taken a parcel to be returned and I?m waiting in line I always get ignored until I ask if they can help me to which I just get stared at and not spoken to in a polite manner at all. There is some serious improvement needed for this post office and the staff that work here.
November 2023 by Merchant Lord
I use this post office for personal and buisiness services. I find the staff behind the desk absolutely fantastic, underappreciated and always underfunded. They are a great team and worthy of this praise. Great work team i will bring you some pens on my next visit!
November 2022 by Lrain C
Never a friendly smile, rarely polite to anyone. I always say please and thank you to them but they don't bother to reply. Mistakes often made too. Chatting amongst themselves and ignoring the next customer is usual. Numerous complaints from LC residents about their attitude go unheard. Terrible place, go elsewhere!
July 2022 by Google user
It?s the only post office in the village, so has a monopoly.\\n\\nThe staff really need some training and guidance on customer service. Everything seems a chore for them and barely a good word from them. They are very quick to jump down your throat when someone is not quite right.\\n\\nThere always seems a queue yet one member of staff serves while the other sits doing other things and totally ignores the customers.\\n\\nIt needs a Post Office senior manager to do a mystery shop to see what an embarrassment this office is.\\n\\nAs I started they know that they are the only office and if it closed the local village would need to travel miles to other offices and knowing that they really don?t care.
May 2022 by Jeremy Fretter
It?s the only post office in the village, so has a monopoly.The staff really need some training and guidance on customer service. Everything seems a chore for them and barely a good word from them. They are very quick to jump down your throat when someone is not quite right.There always seems a queue yet one member of staff serves while the other sits doing other things and totally ignores the customers.It needs a Post Office senior manager to do a mystery shop to see what an embarrassment this office is.As I started they know that they are the only office and if it closed the local village would need to travel miles to other offices and knowing that they really don?t care.
May 2022 by Shirin Khan
The ladies behind the post office counter have the worst attitude. I can't believe they still have a job. Very unprofessional and ill-mannered. I try to avoid visiting this branch, it has an unpleasant atmosphere. These woman need training on basic customer service skills.?
December 2021 by lrain 2010
Never a friendly smile, rarely polite to anyone. I always say please and thank you to them but they don't bother to reply. Mistakes often made too. Chatting amongst themselves and ignoring the next customer is usual. Numerous complaints from LC residents about their attitude go unheard. Terrible place, go elsewhere!
October 2021 by nika Nag
Been using this post office for four years, everytime I go I have the same experience as other reviews, considering how not strenuous the job is, it's surprising how unhelpful they can be and often seem sick of it. There's a real lack of customer service care which is shocking, there's no going above and beyond for a customer, barely even the bare minimum really
July 2021 by DIEGO R
Always well stocked, and being stocked up even whilst customers shopping, staff always happy to help and assist, smile and helpful staff, also a plus is that they have a post office inside this Co-Op store, saves having to go into town as they can provide same services as main town post office and you can do yours hooping ideal if your busy
July 2021 by Blue BlueSky
So so rude! The lady in there is notorious locally for being incredibly rude to everyone except her friends. Just so unbelievably and unnecessarily rude and very unhelpful.
January 2021 by Laura Whiteford
Would be helpful if they updated the website opening times - very annoying to get there and be closed?
December 2017 by A. Hanchaoui
The only post office in the village.
February 2015 by Chris Warnock
Helpful staff, part of the Co-op store
