January 2024 by Pete C.
Went today for a windscreen chip repair. Was not initially optimistic but having read many positive reviews decided to give it a try. Very happy with the result and much cheaper than the well known alternative company. However, I don't recommend the number plate service as they only do metal ones now and the top layer film easily comes off after a few months (even if they gave me a free replacement - the acrylic ones last 10+ years).
January 2024 by Bleechy
The selection of items it quite limited here.Staff are usually ok but there are a few poor customer service interactions I've had recently.The queue can get very long at times with just one person serving, and they don't open a new til even though there are loads of staff seemingly not doing much.
January 2024 by Claire P
Allie did a bulb. Fit on my Audi a3I was very impressed as I d previously been asked 2 guys before who said it couldn?t be done without taking bumper out ect ?so I was very surprised to see how easy Allie made it look /she was super friendly and professionalshe is great asset to your teamThank you for your Service Allie
December 2023 by Rhonda Chang
I recently bought a new car stereo system & had it fitted at Halfords. Dylan was excellent & did a great job, taking the time to show me exactly how to connect my phone after the fitting. He was very helpful & did a great job. I can highly recommend Halfords.
December 2023 by Mike Lo Bianco
Went to get the headlight for my car and asked for it to be replaced (as for a Mondeo it's a tricky job), but the chap that did the work found that the bulb wasn't faulty (just loosely fitted). Amazingly I wasn't charged anything for the work done! Well done Halfords!!
December 2023 by William Knight
It's just another Halfords. They have a good variety of products from a range of categories and brands. Their Advanced range of tools are of reasonable quality but their price and lifetime guarantee are what wins it for me.It must be said, if they don't have the replacement tool in stock it can be a pain getting the right one ordered in. I've had lots of wrong items ordered and had to spend lots of time waiting to have it sorted out.Other than that small issue, what's not to like?
December 2023 by Sharon Slade
Great service today. I went in today to get a replacement wing mirror and lightbulb and the two people I spoke to couldn?t have been more helpful. The gentleman at the back desk made sure I got the correct wingman, the one I needed was a bit bigger than standard - thank you :-) Harry who changed my bulb for me was also great and I wouldn?t hesitate in coming back.
November 2023 by Fergal Davern
I was served by PJ in the Bike Department (at Hemel Hempstead).He was excellent - I will definitely be back. Thank you very much.I also was served by a young lady on the 10 point car check. She was brilliant. Thank you.
November 2023 by Cr0fty
Sent my bike in for a free check-up.. I was told it would take £109 to fit a few parts to get it in perfect working order. Bear in mind that pre check up the only issue was that my rear gear wouldn't shift into first.Now my bike is constantly mis-shifting across all the gears, and the front brake was completely loosened which caused me to nearly rear end a car on the ride home. Left me absolutely livid, as I would need to waste an entire afternoon fixing my bike to pre-inspection.The one positive is that the bicycle parts Halfords themselves sell are of a decent quality, which is why this is a 2 star review - but I don't recommend asking them to fit the parts for you, as they charge somewhat exorbitant labour fees.Update: I got in contact with Halfords customer service, and I was asked to bring my bike back - met a really professional mechanic called Charlie who fixed my bike back to full working condition. No complaints at all after this. 4 stars ?
November 2023 by Marie Poulton
Fantastic service, amazing staff..thank you so much too ALLIE with my bike accessories ? very patient, helpful and so friendly and polite, and thank you too CHARLOTTE, on the front end Tills, very polite and very helpful, absolutely great Customer care from you both Ladies ??
October 2023 by Jim Chambers
Very speedy and courteous service even though I didn?t prebook. Both rear brake bulbs replaced and I was on my way in under half an hour. I will definitely use again in the future.
October 2023 by D J
Very friendly and helpful staff. Reasonably priced for a larger retail store. Nice range of quality products. Can be a bit of a nightmare to find parking during peak times but this is no fault of Halfords. I would recommend this store.
October 2023 by Andrew Clarke
Booked my eBike in for a silver service and spoke repair. When the technician inspected the bike he decided it didn't need a service and refunded the cost. Nice to see that there are still some honest people in the world..... Also worthentioning, excellent communications I'll definitely be bringing it back when it does need a service..
October 2023 by Daniel Clift
Gob smacked to be honest was waiting over 2 hours to be seen to be told the fitting people have finished for the day all for a 2 bulbs to be replaced. And as I kicked up a fuss I am now banned apparently. Fuming ain't the word they need to get proper staff in there also who can actually speak English as half of them do not know what you are saying!
October 2023 by David Warren
A truly awful experience.Booked an appt for a health check for 12.30am. Arrived at 12.30pm and told to join the same que as people walking in with no appt. 25min wait. Show email of appt. They said it doesn?t make any difference. So making an appt is a waist of time.I had a query about my halfords roof rack. Sent to one person. Queued for 15 mins to then be sent back to original person.The place is just run so badly. Staff moving at snails pace and seem totally despondent and the manager hasn?t got a clue.Best advice is to go somewhere else.I won?t be going back.
