March 2024 by Gaurawa Perera
Excellent customer service
March 2024 by Jade White
Very helpful staff, lots of great products, would highly recommend this store to friends and family ????
February 2024 by Alex Graham
Rude rude rude staff clearly hate there job and want every customer to have an awful day
February 2024 by Simon Trimnell
Realy good service from staff
February 2024 by Mick Sims
God products plenty of parking
February 2024 by Steven Rhodes
Good selection of home products. DIY range and tools section is a bit limited
February 2024 by Tatiana Marteciuc
Good, but I couldn't find everything what I need
January 2024 by Paul Dean
Always a great place to shop for DIY
December 2023 by Tom Lawrence
The store is fine unless you want to leave without making a purchase. They like to close off all exit routes to try force you through tills, so it is barge through the no entry signs or queue up to leave...I had to barge.
December 2023 by Ian Kirk
Professional service and friendly staff
December 2023 by Richard Amos
This is the best place in the area for bits, clean, big and well stocked you can always get what you want.
November 2023 by matt boddy
NEVER BUY A KITCHEN OR BATHROOM FROM HERE!They are not setup to help with kitchens or bathrooms. They only have one member of staff that can help with kitchen/bathrooms, he doesn't work on Mondays or Tuesdays, so their phone will just ring out on those days. When doing the consultation they promised delivery before a certain date, the date came and went with nothing delivered, when I chased they then told me that the items were going to be delivered a further 2 months later. I had to cancel various items and order those through Victoria Plumbing (who do next day delivery), so that the bathroom fitter could start work. When the remaining items did arrive, there were items missing that I was then told by a member of staff at the Bishops Stortford store had been delivered. To top it off, none of the shower, shower mixer, or bath filler were compatible with my thin walls, meaning they all needed to be returned. When attempting to get a refund for all of the mishaps, I was told that they might not approve my refund, leaving me to wonder if I was going to double pay for the entire bathroom. Oh and to top it off, you can't return any items in store, you have to rely on speaking to their impossible to reach members of staff to arrange the returns for you.
October 2023 by Christopher Faulkner
Store was closed due to flooding but the staff was a incredible help
October 2023 by sixstring
Perfect other than their not having any automatic paint!! Why, in this 21st century, do we still have to put the paint on the walls with rollers and brushes??!!
October 2023 by Mishy Moo
No customer toilets for the abled or disabled, so if you got IBS you got no chance.