December 2023 by Bruce Burn
Predictably HobbycraftEvery store is a close image of the last on your visitedLots of crafty stuff in one shop
December 2023 by angela newnham
The lovely girl I asked for help was amazing. She went above and beyond to help me find everything I needed for a new project. I wish I'd got her name but to be honest, I've never met an unhelpful person in there!
December 2023 by Gordon Smith
Very helpful lady helped my grandaughter choose what she required
December 2023 by Christine Morgan
Clean and friendly. Easy to access parking outside.
December 2023 by Jon Sallis
All very good thanks for all your help
November 2023 by Ubemannet luftfartøy Nynorsk
Terrible Experience at Hobbycraft HerefordI recently visited Hobbycraft in Hereford and unfortunately, my experience left a lot to be desired. While I must commend the helpfulness and friendliness of staff members Sharon and Kay, the overall quality of my visit and the store itself were disappointing.Firstly, the organization and cleanliness of the store was severely lacking. As I roamed the aisles, it was difficult to find specific items due to the haphazard arrangement of products. The lack of proper signage and clear categorization made it frustrating and time-consuming to locate what I needed. Additionally, the shelves were in disarray, with items strewn about and not neatly stocked. This made it an unpleasant experience and gave an unprofessional impression of the store's management.Furthermore, the selection of products was underwhelming. Hobbycraft is known for its vast selection of crafting supplies, but I found the stock to be limited and outdated. Many commonly sought-after items were out of stock, and the available options were lacking variety. It was disappointing to see a lack of innovation and keeping up with current crafting trends.Additionally, the pricing at Hobbycraft Hereford was not competitive. I found the prices to be considerably higher than what I have seen at other crafting stores and online retailers. This made it difficult to justify purchasing items there when I could find them elsewhere at a more reasonable cost. It seems like Hobbycraft needs to reassess its pricing strategy to better accommodate its customers.Lastly, the overall atmosphere of the store was uninspiring. The lack of visual merchandising made it difficult to envision how certain products could be used together, which can be discouraging for less experienced crafters seeking inspiration. It felt like a missed opportunity to create an inviting and visually appealing environment to inspire creativity and encourage customers to explore their crafting interests.In conclusion, while I received exceptional assistance from staff members Sharon and Kay, my visit to Hobbycraft in Hereford was marred by disorganization, a limited selection of products, high prices, and an uninspiring atmosphere. It's unfortunate that these aspects overshadow the positive interactions I had with the mentioned staff members. Hobbycraft Hereford needs to address these issues if they want to provide a satisfying crafting experience for all customers.
November 2023 by Evelyn Corcoran
Whilst the vast majority of the staff are pleasant and helpful I found on my last visit that the man who dealt with my enquiry about the community noticeboard most unhelpful and verging on rude.
October 2023 by ?????? ?????????
Disgusting service, they didn?t send what we ordered. I send a message by form on the website but no one contacted me. I had to call and explain what was wrong with my order. Their service team agreed to send my items only after receiving their own back (IDK why this cannot be done at the same time?). And as I expected, as soon as I returned their goods, they forgot about me, although they promised to send my intems the next day. As a result, after 3 calls, they agreed to send the missing goods but to a different address. They delayed my order with next day delivery for more than 10 (!!!) days. I would not recommend to order on this website, since they absolutely don?t care whether you receive your items or not.
October 2023 by Ashley Harper
Really helpful staff that don't hurry you. Plenty of parking.
October 2023 by Bonni Bee
I'm so looking forward to visiting again - could spend an entire morning in this shop! ?
October 2023 by Robert Clay
Great little store with friendly and helpful staff
October 2023 by Anna G
Well stocked with friendly staff
August 2023 by Anthony Cecil Hogmanay Parsnip
I had a lovely time here on Saturday. It was a rainy day and the sky was as black as the inside of a cat but, inside the store was bright and delightful. My mission was to buy some cheeky little wooden boxes. The kind that look like small versions of potato crates that you see on farms. Well, it certainly was my lucky day as they had loads of the beauties, right as you walk through the door, piled high in a smashing display.I had a lovely chat with the lady on the till, I asked if she could offer me a discount as I was buying a few of these boxes and they are slightly expensive. She couldn't offer me a discount this time though, despite my best efforts to persuade her. Even my offer of me performing some traditional Mongolian Throat singing wasn't enough to persuade her to offer me a few pence off. Maybe if I had started singing she would have given me a discount in order to make me stop? Worth thinking about for next time. I made my way to the exit. As I was about to leave, another employee told me to have a nice day. She said it in such a stern way I felt like I had to oblige and you know what, I did have a nice day.
July 2023 by Eloise A
Some of the products are very overpriced but the variety is amazing. I've never come away without what I was looking for and more! Staff are always friendly and helpful.
July 2023 by Lesley Maddy
So many lovely craft products, very friendly and helpful staff. Parking outside and workshops in store available.Always come put with a bagful of craft supplues
