March 2024 by Emma Malpas
There aren?t enough words to say how thankful and appreciative we are to the staff at Hereford Ernest Jones, with a special mention to store manager Helen, who went above and beyond! After experiencing a burglary in our home, Helen searched high and low to find my original wedding ring as it was discontinued and we finally got it! We couldn?t be more grateful to Helen and all those that helped! It means so much that someone would go to these lengths. Helen, you?re an angel!
February 2024 by Josef Petterson
I bought a watch here for my partner for Valentine?s Day , the customer service was excellent,
February 2024 by Colin Phillips
Lovely staff bought a wedding ring needed the size changing all went as they said all on time. Thank you ??
February 2024 by Constantin-Marian Tudose-Dobran
Profesional staff
January 2024 by Pete AS
She said YES!!! Really happy with the service I got, I think it was James & Berry who helped me out a lot! Custom made ring came out beautiful ??
September 2023 by Soundpj66
Dear owner/C.E.O. Ernest Jones head office.An authentic review of Ernest Jones Hereford. The service received from Ernest Jones, over the past 2 months has been 1st class. We have purchased 3 beautiful rings from you, the le vian ring is stunning. Helen and all staff experts in customer service. K and P.
August 2023 by Noel Staunton
Great service, great range of products
July 2023 by Google user
Excellent, thoughtful and very much personal service\\n\\nWe had a custom made ring designed via Ernest Jones in Hereford.\\nHelen and James were brilliant at giving us ideas and listening to what we wanted to achieve in the final design. When the ring came back from the jewellery makers it took our breath away, it was even better than we have anticipated. Helen has gone beyond the call of duty and made sure our rings were handled with care and updated us on every little detail and also on the progress that was made.\\nWe couldn?t be happier and wouldn?t want to go anywhere else in the future.
July 2023 by Szerena Delbo
Excellent, thoughtful and very much personal serviceWe had a custom made ring designed via Ernest Jones in Hereford.Helen and James were brilliant at giving us ideas and listening to what we wanted to achieve in the final design. When the ring came back from the jewellery makers it took our breath away, it was even better than we have anticipated. Helen has gone beyond the call of duty and made sure our rings were handled with care and updated us on every little detail and also on the progress that was made.We couldn?t be happier and wouldn?t want to go anywhere else in the future.
July 2023 by Susan Payton
Had ring resized and ready to collect earlier than first quoted, good price so very pleased
June 2023 by Zoe Bristow
I have to give a 5 star review cause the staff were amazing. They put up with our "silliness" and laughed along with us, their customer service was amazing, we hope we brightened their day too. We went in to look at wedding rings and they answered all our questions, helped us look at suggestions and what would be good for us to go for.
February 2023 by Lorraine Walters
What a friendly place to shop. There were 2 people in the shop serving other customers and when I walked in a third person came over and asked of I needed any help. When I said that I needed some time to browse, they left me to look around but stayed attentive ti when I was ready to ask questions. We are looking to get engaged soon and I will definitely be going back into the Hereford branch when we go ring hunting. Thanks Ernest Jones Hereford
February 2023 by phillippe Smith
First time in Hereford lovely shop large with plenty of room to walk around the manager has an huge amount of knowledge I was so impressed I will definitely shop there again
July 2022 by Ria Vaughan
I went there for chain replacement and I found it with extra help of him, he gave me a 20 % off from the full price. I was so delighted. When I was waiting for the first purchase I spotted wedding ring that I always wanted. So I have a look if there is on my size. Eventually I purchased without thinking twice. The assistant was so helpful he was acting as he was my shopper assistant. I have had a pleasant experience with Ernest Jones. I felt special and being taken care of. Ernest Jones was my choice then and now. I will definitely come again. For my next visit I would like to order my pendant cross made from pearls. See you soon Ernest Jones.
November 2021 by Zak Small
Very helpful and friendly staff