Each and every time I visit this branch, the staff are professional, welcoming and friendly. They always engage in conversation, and make my visit a pleasant experience.
August 2023
Very kind and helpful staff. Help me sort out an account I wanted to open.
January 2022
I don’t work in Southampton, so Saturdays are the only days I can get into town to do my banking and other such errands.I haven’t been able to visit my branch because they are never open. So I order to do any banking there I have to take a holiday day I order to do so!!And yet every other bank is open apart from YBS.... read full comment
When visiting a YBS branch or agency please make sure there’s enough space to allow two metres between you and any other person; this may mean waiting outside until other customers leave. We also ask that you wear a face covering to help us keep our customers and colleagues safe.