March 2024 by Katie Bowers
Long queues out the door having to wait 2 hours plus each time for prescription every other week it's so busy no matter what time of day prescription are never ready and always need to come back to collect missing items.UPDATE still waiting over a week for medication to be delivered AVOID
March 2024 by Del The ultimate male
Another substantial que, obviously a very poorly managed pharmacy.
February 2024 by Anita
They don't pick up the phone no matter what time but they tell you to ring them to find out if your prescription is ready?
February 2024 by Charley-Hannah
The service in the pharmacy is shocking.They never pick up the phone; the pharmacy app doesn?t match up with the status of your prescription claiming to be declined when it hasn?t been; even though my prescription was stated to be ?dispensed and ready?, I tried to collect it the following day and it hadn?t been done at all and I had to wait 25 minutes as did 4-5 others; I was then given a sticker on the bag with someone else?s confidential details
February 2024 by Chiara Bannister
That short granny in there is horrendous. Please train your staff to have manners and proper customer service. I refuse to come into a shop and be treated so badly by staff.
February 2024 by Wayne Young
Waited in qué for about 10 minutes,service was great and found the items I needed.
February 2024 by Amirhosein Mohammadisabet
I like their attitude and customer service.
February 2024 by S G
Have always had good service in this shop...staff very helpful & pharmacist was in today ...Saturday...when it should've been her day off
February 2024 by Sally Maidment
Queues very long for pharmacy service now since Boots closed. Perscriptions are never prepared you always need to wait. Only two chairs avaliable for those who cannot stand so long in the queue. They need a better system in place or many more staff. Have since changed pharmacy.
February 2024 by Anne-Marie Zimmermann
Since Boots closed it is ridiculously busy but they are functioning remarkably well under difficult circumstances.
January 2024 by Keith Bradley
Polite helpful staff. Just seemed that they were tripping up o er each other.
December 2023 by Bethany Grant
Incredibly rude staff, we were queuing up to pay, 20 minutes before it closed, she came to the till and said ?this is getting beyond a joke now?, started swearing at the customer in front of me, the other staff on the door was threatening to assault customers if they tried to come in, I?ve never been treated nicely in here, if you don?t want customers why are you open? It has been reported to higher management and I hope it?s dealt with accordingly. There?s no need to treat customers like that because you want to go home.
December 2023 by Emma
Staff are extremely rude and refuse to help. The team leader/manager is worse than "her girls" and refuses to honour any discounts unless you sign up to be a superdrug member with her!
November 2023 by Frances Highfield
Very helpful staff. Highly recommended.
October 2023 by Hayley H
Queues for 30 mins in a sweat pit