March 2024 by Alice
female pharmacist was incredibly helpful and informative, however male pharmacist was extremely unhelpful, was reluctant to give much if any information needed, and upon trying to pick up my prescription refused me entirely. im not the type to write reviews but was left feeling very upset by the interaction and upon walking to the next pharmacy (Shirley High St.), they were more than happy to help. I recommend not to go to this pharmacy
February 2024 by Joe Carrington
Bit of a queue but it was Saturday morning. In and out quick enough though and sercice was polite and respectful.
November 2023 by Life Was Better in the 80's
This has to be the worst pharmacy in the whole of the UK. They are impossible to contact, they do not answer the phone or email and there is a medication request made through the app that has been stuck on pending for a month now. Every single prescription, every single month, has to be chased up at least once, often twice or more, and in person because there is no other way to contact them. When they finally have it, it's very late and incomplete. They never do what they say, they've messed my dad around so much and made an already stressful and miserable time so much worse! His medication is the only thing keeping him alive and they constantly screw it up, it's absolutely shocking and disgusting how they are still in business.
June 2022 by Jeremy Long-Price
After a difficult transition period excellent service has resumed. Always friendly helpful and courteous service. I would recommend this pharmacy without hesitation.
September 2021 by Pavla ORM-N
This was the pharmacy of my childhood and still used by my elderly mother. Staff have always been lovely there, and it has always felt very personal in a threatening clinical world. However, I notice that the management has changed and I fear for the lovely old, elegant wooden cabinets that have always graced the place. If the new manager rips those out and replaces them with trendy clinical shopfitting, it will be like the ravens leaving the tower. Please preserve them - it's so refreshing to find a place with some character and warmth!
July 2021 by Christine Allman
I put my percription in last Thursday. I have it delivered & I have not received it yet. I have been ringing the last couple of days. No answer. Always engaged the line. I rang my doctor's yesterday. They have had loads of complaints. My percription is with them. So why are they not delivering it to me? I can't get to the chemist. I can't get through ringing them. I've rung out of some medication. Can someone please get in touch with me please.I haven't had this trouble before??
July 2021 by Karen Bond
I agree with a previous review, since pharmacy lost previous pharmacist the staff are struggling with new staff trying to help out. However I tried ringing due to long queues to get prescription delivered but line busy all day. Also out off stock had to suffer one night with RLS. Very upsetting. Will try again tomorrow.Karen Bond
July 2021 by Annie Cole
Something has seriously changed with this pharmacy in the last 2 or so weeks, prescriptions not ready , medications out of stock, staff unable to use a till customers queuing outside for long periods due to the lack of organisation inside customers moaning about the service which was unheard of before, previous pharmacist qualification pictures gone so guessing we have lost the best pharmacist in town and it's very noticeable a couple of weeks in
July 2021 by John Masters
With new owners?.Chaotic, disorganised, 40 minute wait for 2 week old prescription. Sadly be finding an alternative chemist.
May 2021 by Ron Smith
The best Pharmacy I have ever used by far, I have never had one error and the staff are lovely. The fastest prescription I ever had issued was literally 30 seconds. And it was 100% correct and double checked by the Pharmacist. Boots and Lloyds hang your heads in shame.
September 2020 by Eunice Foundling
Wonderful team, so helpful. From the pharmacists and the assistants. Go out of their way to support us all with our complex needs - not just in the provision of medication but also with a listening ear. Nothing is too much trouble. They must save other services heaps of time - thereby of course increasing their own workload. Keep up the good work please!
September 2019 by Colleen A
Regents Park Pharmacy previously Caseys is the best Pharmacy I have ever used. Their shop is a small one but their customer service is second to none. I have gone into the Pharmacy for advice regarding my 93 yr old Mum and all the staff are so helpful whether in person, on the phone or delivering our medications. If you want a reliable, friendly, helpful Pharmacy and the best staff look no further. I can not recommend the staff enough a big THANK YOU
September 2019 by Stephen Larkin
Nice friendly staff. Prompt service with good advice.
October 2018 by Emily Gray
Always prompt service. Quick to deal with any issues. Uses electronic prescriptions so Doctors surgery can send prescription direct for you to pick up and they have the medication together waiting for you. Sales assistants are always polite and friendly. The chemist is also available for consultations in a private room. Lovely local chemist, and I have been loyal customer for 15 years because of the good service and friendly staff.
October 2018 by Patrick Frewin
A shining example, superb personal service. Other chemists should visit to see how it is done. GREAT SERVICE.
