January 2024 by Kerry Dalley
Pam very helpful and friendly
December 2023 by liam mCcarthy
Urgh to loophole human rights is not right.I have tried a few times now to sleep in my bedroom, but I just can't. I am so tired I feel sick, 3/4 hours of sleep last night.
November 2023 by Susan Meadows
What an incredibly rude man in this shop. Wish I had read reviews first. Went in shop to do a parcel return and some shopping after a long day. One customer in shop being served by very pleasant young lady. Waited patiently as she had parcels to collect and drop plus shopping. The qr code I was sent for evri said hand this over in shop and staff will do the rest but not so. Pointed, in a friendly manner, to machine, no problem followed instructions but could not get machine to scan code. Shop empty so turned and asked lady if she could help she started coming round counter to help, with a smile, at which point the elderly man, assume owner, sat doing nothing, shouted at me and said I had to do it myself as they cannot help me. I countered saying couldn't get it to scan and my e mail didn't have the code to do other option but he just said he was running a business and didn't have time to help customers. The only saving grace was as parcel two shoe boxes had left shopping until after sorted it so went to Tesco instead and didn't put any money in his pocket. Tesco express is opposite takes parcels, has more parking, standards what you'd expect from large chain,etc so unless you want specialist alcohol or like being shouted at by a bad tempered old man, don't bother with this shop.
August 2023 by J F Matcham
Always pleasant to me. They are very efficient when it comes to packages unlike other stores. Nice people
July 2023 by Vanessa Sham
Was a happy customer here as i like to support small local businesses even though Tesco is right opposite, until after a several amount of times being refused or moaning about a parcel size or the time of dropping my parcel off. And then given grief by the owner, i dropped a parcel in he said mornings only as it takes up too much space, so i tried always bringing my parcels in the morning. Then tonight i arrived just before they close as i thought coming in before they close my parcel wouldn?t be in the way during shop opening hours, for him then to refuse me and telling me to come back tomorrow morning. So i questioned him what difference would it make if i came back as soon as he opened tomorrow at 9am and now 8.55pm which they close at 9pm. I definitely will not be using them again, i don?t understand if they really don?t like providing this service then they really should stop it as they just pick and choose or depends on the owners mood whether he will take it or not trying to make things difficult and telling me it wasn?t a home and he doesn?t have the space. I would avoid taking your custom here as the owner is arrogant. Will certainly not be going back! !!! DEFINITELY AVOID!!!
July 2023 by Simply Tang Creations
Unreliable Evri service! Apparently, they can?t take big parcels just before they close? why offer a service that you can?t provide. Didn?t think they would treat a loyal customer like that! Save yourself a wasted trip and go elsewhere!
January 2023 by D H
Drove over tonight for beer only to find the shop closed. Online the shop is open until 9pm pritty poor.
November 2022 by Rihanna Kemp
Very rude treated me and my mate bad wouldn?t let us in swearing saying we need help apoling the behaviour was
August 2022 by Derek Garner
A Mecca for craft beer lovers. A very friendly lady was there when I went in. As well as their cracking selection of full price beers they have some which did not sell during lock down and are now out of date (let's call them "aged") including £8+ beers for just £2 a can! Help them clear the backlog!
August 2022 by Simon Payler
Expecting the Nisa to bag up as per Amazon returns. Amazon says ?Hand over the label and your product to a member of the store and they will do the rest for you.?Shopkeeper bluntly refused. ?Not paid by Amazon to do this? and wouldn?t .Don?t go there with your Amazon parcels
April 2022 by Matt Kilvert
Sent back a few parcels, the assistant was very helpful with printing the labels and the whole experience was very quick and easy
March 2022 by Mark Chalk
DONT BOTHER BRINGING HERMES PARCELS HERE WASTE OF YOUR TIME.!!!!!! Rubbish service if your dropping off parcels. Make there own rules up, always moaning about size of parcels. WHY DO THEY BOTHER to offer this service. Avoid. use a friendly cheaper shop. e.g tesco express over the road and get service with a smile.
January 2022 by Abs Sobur
Wish i read the comments about the Hermes drop off earlier. Absolutely ridiculous that they offer a service yet complain when it doesnt suit them! Went twice to drop off package to be given greif by the owner.Cant drop off on a Sunday even though it doesnt state that anywhere so went on a weekday evening to be told to bring it in the morning! When I challenged this, I was given a lecture about pandemic... I understand theres an increase in courier service demand but then you either accomodate it or dont offer it in the first place.Long story short, I had to just walk out of the shop as I didnt want to argue with an elderly woman. I'll be passing on my feedback to both Hermes and Amazon. Service partners need to work with people who can uphold their reputation, not put customers off!
January 2022 by Jon Older
Very friendly and helpful staff. Popped in as heard they sell PerfectDraft kegs and Sub torps. On asking was pointed towards the stock and reminded that returning an empty keg rewards a £5 return. Highlighted a couple of kegs were reduced because they were out of date ... Bargain!Nice selection of kegs, will be back.Also had quite a variety of craft beers in cans.
January 2022 by Gary Singh
Extremely rude/aggressive staff who do not wear face masks! AVOID!Luckily there is a Tesco Express just 30 seconds away.
