March 2024 by Lowe Charlotte
We visited the hotel for a wedding and found the staff welcoming and professional. In particular Hoss and Sofia, who were very helpful with additional information, and even managed to locate my husband's wallet which he had managed to misplace.The staff at the wedding were also very professional and friendly and helped ensure the day went swimmingly. Would thoroughly recommend and would happily stay here again.
March 2024 by Yilmaz Tag
the location is really good.. the cleaning is also the same.. make sure your room has a window . I didn't notice this detail.. but the beds are flexible.. there is no toilet bowl or broom for the toilet and shampoo was scarce..
February 2024 by Anderson Beames
We booked our wedding with them in 2022, verbally agreed to a default vegan wedding and included some extras in the contract so that everything was taken care of with no last minute surprise costs.As soon as we signed the contract (with the second wedding coordinator, as the original left before finishing writing our contract), getting clear information from them was like getting blood from a stone. They became very uncooperative, including refusing to provide us with a menu for over a year; it later turned out the menu had not changed since before we signed the contract and therefore could have been provided to us on day one of asking.At least 5(!) wedding coordinators later (they seem to drop like flies at this place) and 7 days before Christmas 2023 they told us that the extras we had included in the contract, and had confirmed were included in writing on two seperate occasions, were no longer included and that if we did not pay extra they threatened to cancel our wedding. We had an emergency meeting to attempt to salvage the situation the following day and when we sent them an email confirmation of what was discussed in the meeting they replied 14 minutes later saying that their suppliers could not (and never could have) supply vegan wines or fizz, which we know to be untrue and they did not offer any kind of solution or reduction of contract price, as this service was included.They have since claimed that they could never have offered what we agreed to with our original coordinator, or what we signed to recieve with the second coordinator. Further, they suggested that we "might prefer to work with a wedding specialist" - which the hotel professed to be when we signed our contract and has apparently changed their position on since then.We then sought legal advice and were informed that our lawyer believes with complete certainty that they are in breach of contract. When we informed them of this, they cancelled our wedding. They have also failed to return our deposit, despite claiming that our contract was invalid from the outset, thus meaning the deposit was never due. The only reason we have not persued this is because the legal process would take longer and cost more than it is worth to reclaim the funds.Do not give these people your money, they cannot be trusted, even with a written contract and confirmation of specific wording on multiple occasions.They ruined our Christmas, our wedding and have stolen our deposit.
February 2024 by steve bowyer
Fab spa day -
February 2024 by bev forrester
Staff are very good. Can't help you enough.We've just eaten. The food was hot and very tasty. I had the chicken burger. My other half had beef burger. He said it was very tasty.We are off to use the swimming pool. Woohoo.
February 2024 by B H
I had a lovely birthday overnight stay! Great location, lovely food, comfy room. The staff were so helpful and friendly too!
February 2024 by Fiona Murray
Had a lovely last-minute night away here. Esteban who was working on reception was exceptionally helpful and friendly and his help really made our stay. We enjoyed the pool and facilities (sauna, steam room & Jacuzzi). All in all a relaxing break away in a well kept hotel. We will be back!Rooms: The room was described as a twin - which meant twin DOUBLE beds ??. Very spacious and comfortable
February 2024 by Tom Kibble
Nice place, friendly staff. Decent accommodation for working away purposes. Breakfast is nice.Nearby activities: Golf course and Driving range.
February 2024 by greg samphire
I played a round with some friends and had a lovely day. The course is to a high standard eventhough the weather has been very wet. I can't wait to play here again invthe summer. Great feature holes to test you also. We had lunch and a drink after our round and enjoyed it. The hotel looks to be kept to a great standard
February 2024 by Eamon Matthews
Booked with a group-on voucher.We had a very nice suite, super king bed, two large flat screen TVs, one in the bedroom, one in the lounge-all the facilities you'd expect Nespreso machine etc. The staff are very friendly and helpful and the food was excellent.Would Book again in an instant!
January 2024 by Carl Manzi
Had a lovely Christmas break here. The rooms and services are
January 2024 by Charlene Clancy
Matt was very helpful and service with a
January 2024 by brandon clancy
Great hotel. Maria is so lovely, she went above and beyond for us. Clean rooms, Christmas dinner was lovely, our fifth time here and will come back
January 2024 by Brooke Watterson
Disgusted with how the staff dealt with an emergency situation. Safety of their customers was not a concern to them.
January 2024 by Hil Lowe
My friend booked me a spa day as a birthday present at the Meon Valley. We had fantastic massages from Amy, who was really friendly and helpful. The facilities are good; Initially we couldn't use the pool as swimming lessons were scheduled but they were over quite quickly. We had lunch in the bar and I was very unimpressed with this. Our toasties were around £7 each (I think mine was £8 for cheese and pickle) and were basically 2 slices of toast with the filling melted and weren't very hot. The dining area was cordoned off and we didn't know where to sit (the high bar tables didn't look conducive to a comfortable lunch). Eventually, after we'd walked aroubd looking for somewhere to sit, a club member told us we'd be fine to move the ropes and sit at one of the tables. We had a good day - lunch spoiled things a little - but we'd definitely be back for one of the massages!
