January 2024 by Zandra Marie ?Zeddie? Crews Zed
Staff friendly as per usual Handy when you know some of the staff and fancy advice they are more than happy to help.Thanks Girls..Respectfully yoursZandra
January 2024 by Chris Bridger
My wife loves this place staff seam over keen sometimes all in all a good experience
January 2024 by Kerry Kilgour
I love this shop It always smells delicious
January 2024 by Daniel Vaughan
Friendly staff but hard to move around, could do with a bigger shop or more room to move
January 2024 by N B
Couldn't believe how expensive it was in there.
January 2024 by F
Staff were excellent
December 2023 by Simon Gibson
I had a lovely member of staff assist me in my purchases. It is always great to buy from a company where the staff are so helpful and genuine. The general ethos is great, hand made and ethical products, recycling. I love it!
December 2023 by Andrew Fewings
Over bearing customer service as soon as you walk in premises
December 2023 by Mike Newell
Always polite service and smells great ?
November 2023 by Emma Groom
The price of Lush products has sadly increased which is not useful for cost of living. However I cannot fault the service and staff who are very generous and attentive. You can get free samples here to test if you can use the product on you skin and be safe. Bringing back the pots gives you a nice discount for next time too.
September 2023 by Neale & Pam Botham
I went into the west quay store with my autistic granddaughter, she is very sensory and absolutely loves lush. We were browsing when Callum offered a demonstration of some of there products.He spend 15-20 mins showing us products that are good for a sensory child,he was so good with my granddaughter I was so impressed with his patience and care. We came out with a good selection of things that she loved.He showed us some of the new things coming hence we are going back today to get the Halloween collection. He is an absolute credit to the store.Thank you for making our visit the best ever
September 2023 by Zaynab
My order had gotten cancelled and the Customer service in store was outstanding, Libby (n) was so so lovely and showed me a range of alternative products, showed/trialed them on my skin and was so understanding overall to what I was after, honestly brightened up my week after visiting thank you and thank you for the random act of kindness for giving me a bath bomb I appreciate it so much !!All staff looked ready to help and were so lovely and had such good energy?
August 2023 by Lucie Ellen
I came here a couple Saturdays ago and was absolutely frazzled after a long shift, looking for some help to find products for a DIY spa night. The staff here are always super helpful but Lucy and Libby really went above and beyond to help me find some really great products (mini massage bars, an AMAZING volcanic foot mask amongst others). I left feeling so elated by the kindness of the staff who created a welcoming environment you just wouldn?t get anywhere else. Special mention to KiKi who was also super helpful on the till and let me go crazy on the charity bell! ?
August 2023 by Hana
Went in on a busy Saturday, struggle a lot with my anxiety but wanted a couple bits and bobs to treat myself and some of my friends. Lush is honestly a place that scared me as I know that it can be quite overwhelming but the colleague who helped me was so calming and made sure I was alright and comfortable with products being put onto my skin and helping me pick the right bits. I didn?t get their name but I know that they were in orange, had dark hair and some eyeliner makeup on. But they had such a beautiful aura and soul, extremely kind and I was hoping this would reach them! Such a joyful experience
August 2023 by Evie J
Lush really employ only the nicest people and it shows. I never leave reviews but Chloe was so incredibly helpful, taking the time to sit down and chat us through all the different products available at the moment that she thought would suit my skin best. Chloe was so informative, kind and really took time to help us. Thank you Chloe for your kindess, it truly made our day!