July 2023 by Tom Carroll
Everyone in the store are so helpful and friendly. I foundyself buying a few last minute presents for my friend and they were so helpful I buy something almost everyday
June 2023 by Leonie Barnett
The staff are not very helpful, and I will never go back there again
April 2023 by Lewisrowezer
"Can I help you with anything?" With all due respect, no, you can't. Please don't ask a further 3-5 times. Please don't try to force your sales on me. I always feel like I'm being followed around and pestered in this shop. I'm quite capable of browsing your selection myself, so please stop asking me if there's anything you can help with - It's very uncomfortable. It's a shame because I like the clothes in this shop but I absolutely hate being pestered. If I need help, I'll ask. Thanks.
March 2023 by Niall Peachey
I wanted to thank John & Libby for their grand job at helping me pick out some jeans just before the store closed. Hugely professional and honest which I appreciated. Thank you again guys.
March 2023 by Saviour Mintoff
Best Jean around. Great service.
November 2022 by Ian Duthie Happy Couple in Dubrovik
Seemed like a really poor availability across any sort of range/choice
October 2022 by Emma J
Went here to find a pair of jeans. Went up to the cash register where a manager and another girl were standing, no other customers on that floor at the time, no greeting from them as I approached, I told them what kind of fit I was after and asked for their help finding it as I had no clue where to start. They said women's was upstairs, and that's all the help I got. No suggestion as to what styles to try, and I had no idea about sizing.I went upstairs, another girl was up there but was busy with customers. I had a look around but felt so out of place and confused as to what I was looking for and what size. The manager came upstairs, I tried to catch her eye but she did not look at me and walked straight to the office. I went back downstairs, the other girl at the till was looking down at something. Did not raise her head as I left.Really surprised at the lack of customer service, I had heard they are generally pretty good. Feel a bit awkward to go back now as I did not feel welcome there and don't want to be made to feel like that again.Only good thing about the store was it looked nice and neat.
July 2022 by Jonathan Hammerton
Went into the store in Southampton with a faulty item yesterday. We were delt with by some very helpful young lady's. Nothing was to much trouble and the issue was sorted very promptly. Thank you.
June 2022 by Rendall Family
Staff were super helpful and knowledgeable
May 2022 by Bryony C
Not one to leave a bad review but as a loyal Levis customer I feel very disappointed in the inconsistent information regarding returns (relating to a gift purchase which was not bought in the sale and then because it had gone in the sale after the purchase date was not able to return even though we specifically asked about this prior to purchase, and was told it would be ok to return if the gift was not wanted). The blunt unhelpful staff member who we dealt with was a let down too.
April 2022 by Rhys Connolly
Always nice to visit, staff are all friendly and let you browse without bothing you, but are happy to help if you need it!
March 2022 by Laura Kehoe
What an amazing team this store is! Came in today with my uncle whom has learning disabilities so things sometimes take longer. Not once did we feel uncomfortable, felt like he had his own personal shopping experience. I can not thank your team enough for this. Nothing was ever to much. So thank you for all taking the time
March 2022 by Toby Nichols
Ok so jeans are fairly expensive these days. Yes you can get cheaper from other shops, but you run the gauntlet of things that don't fit well, or sizes that don't work for you, not in stock etc.Levi's 501s are great quality and come in a wide variety of sizes with odd and even waist sizes, and in a range of lengths.The store doesn't seem to have them displayed in any logical size order, but the staff are super helpful in finding what you need, so overall, no complaints.
March 2022 by Chris Wells
Girl helping me find jeans I wanted couldn't of been better. However the girl at the till left me waiting for too long. Told me to try upstairs for a quicker check out. A quick Google and found I could get the same jeans from Amazon for £70 rather than the £100 in store.
February 2022 by Derek Marsh
Lovely assistant. Didn't even blink at the six pairs I tried on. And she didn't mention that the pair of dark blue 511s I bought were what she suggested in the first place. Nice little shop too. Beating J Lewis next door hands down.