November 2023 by Lynn
Can never get through on phone dont pick up be waiting for my meds for days now
November 2023 by Kelly Arnold
Staff are always friendly and helpful.
October 2023 by alan alford
Very helpful throughout hard times I can breathe again and sleep better the doctors and staff are caring thank you ??
August 2023 by Sophie Batten
Pharmacist was very helpful and my prescription was ready as always. Busy place but always helpful. Keep it up, can?t please them all!
August 2023 by Mick.FLynn Mcdonald
Wife's Monthly meds delivered on Friday the 28th July but two items missing. As it was late on Friday when delivered I went to the pharmacy on the Monday. I spoke to a man who looked into the missing items and assured me he would have them dispensed and delivered to me. (I never knew that Blackthorn pharmacy was open on a Saturday morning.) Come Friday the 4th August by evening no delivery. As one of the packs where of a tablet to be taken on the same day every week this being a Sunday my wife was beginning to get upset. I went onto their website and discovered they opened on a Saturday morning so I went up to the pharmacy and spoke to a very young girl who after explaining the the problem consulted with her colleague. I received a pack with the meds. Got home wife opened the pack and lo at behold instead of a month supply she got one tablet and a pack of tablets that were not required as they were already supplied in her blister packs. I went back up to get it sorted once again asked to speak to the pharmacist,told to wait. 30mins later I had enough so I spoke to the young girl again and this young man appeared and told me that he had followed the script on his computer that it was one tablet weekly, I explained it comes as a monthly supply otherwise I would have to go to the pharmacy every week but he was adamant that it was on the script, computer says no. Eventually a lady came and I explained the problem to her she immediately took over and rectified the problem. The young lad was still saying it's not on the script, the lady explained it to him but he couldn't seem to grasp the problem. Still waiting to speak to the pharmacist though. I never new it is under new management. It ran smooth as velvet under the old management. Massive improvements required.
August 2023 by Annie Gale
absolutely disgusting service
July 2023 by Jethro Brink
Very friendly service and usually has plenty of stock. Had to use this as an alternative to my usual pharmacy as they didn?t have stock of my particular medication.Spoke to a very friendly and helpful person on the phone. Despite being very busy in the pharmacy itself, my order was ready to collect promptly.
July 2023 by jo B (j b rose)
Really good pharmacy with hardworking staff , Thankyou for always being helpful
April 2023 by Subs Bhambra
Great pharmacy, always happy to help. Pharmacies are under so much pressure with govt funding cuts. Thank you for being helpful.
April 2023 by Reha Reisoglu
All staff are professional , Thank you all ?
March 2023 by Paul Troughton
They work so hard and are very helpful and efficient.
January 2023 by Denise Barrett
Very helpful staff. Helped me sort out an issue with a prescription from earlier this week via 111. Staff went above and beyond to help and very kindly delivered the meds foe me as I was really unwell .
October 2022 by Nigel Perren
Lovely non judgemental staff
August 2022 by John Gillett
I had a breathing test yesterday and once again the appointment was quickly arranged and on time.
The treatment was very professional but friendly and I have nothing but praise since joining this surgery a couple of years ago.
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