March 2024 by Bruce Hicks
Standard Waitrose. Good produce slightly overpriced but they do share some with the staff.
March 2024 by Clive Leaper
Cos I'm dead posh , me.
February 2024 by Kay Millward
Brilliant store, lots n lots of choice and very well stocked shelves. Lovely friendly helpful staff
February 2024 by Steve Drayson
Waitrose has lost its identity. It used to stand for quality goods and quality service from its staff. What?s happened in last last 18 months is that they have virtually made redundant it?s staff, so there is virtually no one to deliver a quality service and the quality and range of its produce is no better than any other supermarket. The only consistency seems to be its prevailing high prices. Considering all the above leaves one to wonder why anyone would bother to shop at Waitrose at all.
February 2024 by Tim Vane
Good food, drink, household, and health products
February 2024 by Andrew Wildsmith
Always good for a quality snack and a free coffee if you get there membership card ?
February 2024 by Alan Meade
Changed rating from 5 stars to 1 star after recent experience.Don't take your children shopping with you if you intend to buy a bottle of wine, the trainee managers will ask your children for ID too. (Waitrose Romsey).
January 2024 by Fredric Wilkins
Very rude start think there name was Heather and Andrew!!!!
January 2024 by Henry Rowden
The Waitrose in Romsey was always a lovely friendly supermarket. It's such a shame they've replaced some of the checkouts with self service. They work fine if you're buying a pint of milk, not so if you have a trolley. If you're going to charge higher prices than other supermarkets then perhaps don't skimp on staff.
December 2023 by Jane Shillito
I visited on Friday looking for a Poinsettia.Sue pointed me in the right direction and cld nt of been more helpful. She went above and beyond until we found the perfect plant. I cld of hugged her. There are still some nice people in this world. Thank you Sue.
December 2023 by Mrs Hardy
Lovely staff and manager always fully stocked and happy to assistGreat plant selection
December 2023 by phillip mitchell
Big store well laid out with wide aisles
August 2023 by Jayne Hellier
The car park is now back to normal after installing electric charge points. The new self service tools are also a bonus. I always experience great customer service in Waitrose.
July 2023 by Andrew Burchell
Has improved from last visit but I expect some people will not like that most of the checkouts are self checkout now.
July 2023 by jasbir singh
I go to Waitrose and pay extra for the service. The ladies at the fish & meat counter (12 July 2023) were the most miserable service Staff I have seen for a long time. The dead fish looked more friendly. Seriously if you don't like your customer facing job then leave. I will be revisiting to see if things improve.