January 2024 by Sue Cutler
My only concern is one lens takes longer than the other to clear when you come out of the sun. I will monitor this and call in if it persists.
December 2023 by Samantha Barnard
Fab helpful staff, easy to get to with free 2hr parking in the furlong/Waitrose car park (you don't need to do any shopping in Waitrose to get free parking). They were also great at honouring without question the 3 month exchange policy when I got a pair of glasses that the lenses stuck out beyond the frame & I realised were also too heavy to wear comfortably, 10 star customer service to the Ringwood team.The only reason I have given 4 stars is my complaint at the company not the shop itself, so 'warning alert' - rant immenint, even though I am likely not using the correct medium to do this... Why oh why can't specsavers modernise the selection of glasses they have on offer?! If you stand in any specsavers & look around it could be 1990 or 2020, nothing has ever really changed! Even their limited designer ranges are extremely tame & boring. I wear glasses all the time, I'm not a high fashion 20yr old but a lively 50yr old woman who wants different glasses for different occasions, seasons, outfits & moods. Why can't there be a range that includes bright colours, diamonte, neon, floral, 3D etc? Even guys like to wear colours! They didn't even have a single pair of true cat eye glasses as I'd wanted, which is hardly 'out there'. Very frustrating that Specsavers haven't joined the 21st century. However, I do have a tip - occasionally you can find something a little more interesting in their sunglasses range that can all be made with normal clear lenses, or just find a funky independant opticians, I would recommend some but I'm not sure this review would be published if I did! Such a shame Specsavers, you're really missing a trick, but your Ringwood staff are amazing, your prices are very reasonable, & for 'office' tortoiseshell, wire rimmed, & general blend into the crowd day to day frames you can't go wrong.
December 2023 by Nagy Zoltan
Absolutely best shop, helpful staff.
December 2023 by Juanita
The best, simply the best. Having tried all the different styles in John Lewis, etc I realised that I needed a pair of graduated sunglasses as well as them being prescription ones. I also found one of my favourite frames in Specsavers so I was over the moon. They worked out not only cheaper than John Lewis but they were spot on with the graduated tinting. Thoroughly satisfied!
December 2023 by peter kingsland
The best opticians ever. Amazing service from all the many staff. Tracy McGrath was the dispensing optician so helpful and all of them so much knowledge. I can read the bottom line and frames are so light.can't quite get over how much I enjoyed myself there.???
December 2023 by Annie
Still waiting for a call about my new lens, been 2 weeks, I was away for a week though, Gino Stocchetti
November 2023 by David Cheshire
I accidentally scratched my glasses. Specsavers were brilliant, compared all the options and sorted me a great deal. They always go the extra mile. I'd never go anywhere else.
October 2023 by Annie Legg
Excellent appointment start to finish. Friendly and very helpful staff. Would highly recommend this opticians.
October 2023 by Jaime Brown
Mixed review.The optician I saw was top notch, very thorough and well worth the £35 it cost for the check up including the 3d scan thing they do. Absolutely superb and I felt he spent longer with me than he could have, but didn't rush and took his time. Absolutely superb care.Unfortunately the shop floor is a different matter. I stood at the counter a full 5 minutes (there's a huge clock on the wall right there) while three staff stood and clearly ignored me. When finally I was asked what I wanted, the member was so off, as if I was inconveniencing them by being there. I had already booked online and filled out all the needed information. But no I had to stand in a shop full of people and recite all my personal details out loud, because she also decided not to hear anything either, as well as there being "no information" that I had previously supplied online.Anyway after coming back from the optician upstairs I saw another staff member, I picked a £75 frame and sat down for the "final price". Well even after having the 2 for 1 offer, I was still expected to part with over £400 for two pairs of glasses. So I just asked for my prescription and hey presto my details and address are wrong. Not a little bit, but a lot. After 15 minutes of waiting for a new label I bid them farewell. Not only would that have ensured I couldn't go elsewhere to get glasses I also need a current prescription for work purposes. The wrong name and address makes that invalid.I ordered two pairs of identical glasses from glasses direct and received them less than a week later in the post. Cost? Under £200. Go figure. And I opted for more expensive lenses than the ones at Specsavers too.My advice - take the eye test and go elsewhere for the end product. Check your paperwork before leaving otherwise you won't be able to order elsewhere. And if it's that incorrect I suspect that the store won't be able to correct it once you leave either.
October 2023 by Sue goodswen
This is the third pair of glasses from Specsavers and I have to say the service has always been good. This time Anne helped me choose my frames and Cathy fitted them. Both were friendly and helpful. Nothing too much trouble.
October 2023 by Gerry nutjob Watson
Amazing work amazing service respect very well appreciated top people highly valued them thank you very much definitely worth every penny ????Tracy (Sunday) plus Cathy.Bruce Fitzgerald amazing guys thank s for looking after me ??
October 2023 by Jess Swinburne
Lovely friendly team all with good knowledge and patience
September 2023 by Peter Moritzen
Sorted out my mother-in-laws hearing aid without charge. Very happy.Great when I had glasses as well.
September 2023 by MH
Varifocal lenses for the first time-fromeye test, choice of frames to explanation of lenses a smooth and professional process ?
August 2023 by Pat Hindley
Very knowledgeable staff.Thoroughly satisfied with their efficiency and friendliness.They didn't try to get me to buy the most expensive frames but advised which ones were the most suitable for the lenses I needed
