September 2023 by 9ClydeB
I visited solo on an afternoon. The two gals looking after the place were unfriendly and unhelpful. I left without making a purchase and would not recommend this place.
September 2023 by Vy Vy
Poor service :)
May 2023 by Bob E
Views were fantastic, had a high tea there and it was superb, very tasty with plenty of food. The staff were very good and efficient. Thoroughly recommend this for a special treat.
May 2023 by PANAGIOTA ROZAKEA
Breathtaking view. However you need to book to sit down. If you want a table with a view make it clear at the booking. I would not recommend to go to the coffee shop without a booking as they will either not sit you down or they will sit you down at the worst table. They normally have the front tables as "reserved" even without customers turning up and they will not give them to you even if it is for 20 minutes which I found appalling. You order ta the till.
March 2023 by hassan alsufyani
It's OK .. but you better head to the cafés down there it's much better and more space
October 2022 by Mavikchen
Thought the whole Spinnaker Tower experience felt a bit tired & shabby, thank goodness the views are good. Had a Virgin Experience voucher (rubbish & would never buy again - but that?s another story) so booked High Tea. Not impressed with how it was organised - had to wait for everyone to assemble on the viewing deck then had to wait for the lift then had to wait to be seated. Presented with our high tea which looked okay. Sandwiches were very mediocre with very unimaginative fillings. If you don?t like mustard on your ham or don?t like cream cheese you?ve had it. The scones were okay. The cake selection was slightly more interesting with some decent macarons and little pastry cups with nice fillings. Cup of tea was nothing to get excited about just two breakfast teabags in a pot. It would have been nice to have had a choice of teas although they did have fruit teas if that?s your thing. The staff were pleasant but it looked like they were struggling to cope. To cap it all the guy in charge of the lift down was not on the ball and we all had a long wait to get back down. All in all the whole thing was a very average experience.
October 2022 by June L
The view may have been a little cloudy but afternoon tea was absolutely delicious. I had vegetarian finger sandwiches and huge scone with clotted cream and jam and at least 6 little delicacies, with unlimited tea/coffee or in my case a little bottle of prosecco. We were looked after so well by a lovely gentleman and a young girl, we even got a box to take what we couldn't eat, and by the time we finished the clouds had lifted and the view was amazing. What a fabulous afternoon well worth the money.
September 2022 by Alex H
Amazing setting with fantastic views (helped by the good weather). Fantastic service, lovely food, great coffee, and with a guide book included.
August 2022 by Klara
The cake and scone was really dry, and the double espresso was very small, even though it came in a huge cappuccino mug. Also, the iced coffee just tasted like milk. When we wanted to pay, the waiter didn?t remember what we had ordered nor the prices of anything. Despite that, the place has a great view
June 2022 by sarsieLasPalmas
Maybe my expectations were too high as I had been celebrating my 50th birthday all week and this was the last treat. However considering the price of high tea I was expecting more of a special moment. The staff seemed very laxy daisy, they were never rude but just seemed more interested in talking to themselves rather than seeing if we needed anything. My cousin had to go to the counter twice to ask for more tea, extra milk and extra cutlery. The teapot was just refilled with water and not new teabags. The toilets had the most horrendous smell coming from them. The leaflet on the table about the jubilee tea was all sticky. I actually had a hair in my scone but did not want to say anything and upset the day as I had not seen my relatives for 7 months. We enjoyed the views but this would not be something I would recommend. They really need to improve on their customer service as people are coming here to celebrate special occasions and this should be reflected on the service. Very dissapointed.
November 2021 by justine b
Great high tea , ham and mustard , cheese , tuna and onion and cream cheese and chutney sandwich , scone with cream and jam , fresh berries , macaroons , carrot cake , red velvet cake ect , 4pm so could see Portsmouth in the daylight and dark
November 2021 by Lynn Clague
Visited today. It was a lovely sunny day and having a dog we asked for an umbrella to be opened. We were advised that they were ALL broken. I am wondering if this is the case please. Food not too bad. Surprisingly empty
October 2021 by tulo28
We booked for tea for both of us. The ticket price of £35 each including the tower part. The tea arrived and the sandwiches were ok, the scone I had I could not twist open neither could I cut open with a knife, it was so hard and stale. More scones had to be asked for. The cream in pots had their lids removed and stacked on top of each other. Why we have no idea, not very hygienic. The cakes ok. The tea pot was half full or if you like half empty, why when we had to tie up staff asking for a fresh pot. We were given a booklet for the tower. We then waited with a party of 6 people in a group in a very small area for the lift for about 15 minutes tho staff had rung several times for the lift. All un masked, lor We took photos from the tower, be warned most will come out with a blue tinge. I walked up 60 steps to view the top viewing floor and see the garden. Oh my just dead plants, are staff really expected to lug up water up 60 steps so hardly surprising. Take the lot out and create a few seats. One can ask for a chair apparently which is really off putting as none are on view. There was a display film at the bottom with seats set against it, backs to the film, only can be viewed sitting down twisting ones back
November 2020 by Acreative A
beautiful coffee shop with 360 views
December 2019 by PrestonGuild
I suppose you come here for the view. However the tables by the windows tend to be reserved for those who have booked the afternoon tea experience. We just had the ordinary tables, we ordered the cream tea/coffee. It comes with a scone and clotted cream. It is a bit expensive for what you get, I liked my coffee.
