January 2024 by Carol Morley
Always goes above and beyond to help me with my delivery of medication thank you x
August 2023 by MeaRue ?Blossom?
Absolutely awful. I was waiting quite patiently for my prescription, and I obviously was not very well and in pain but I still waited politely. One lady behind the counter seemed to be practicing some work place bullying as she continued to make horrible comments about another worker saying that they were lazy, they weren?t doing anything, that they never listen etc?when all I could see this worker doing was running around trying to help the customers. The bully then said ?you want to hurry up cos that lady sitting down is going to kick off in a minute, she told me so.? I was the only lady sat down and knew this comment was about me. I hadn?t even spoken to this woman and I was not about to kick off, I was feeling severely unwell that was all and I had been polite throughout. Have tried to call to complain but can?t get through.
August 2023 by Ben Davey
Brilliant ? pharmacy always go the extra mile great team and on point A+++++++
June 2023 by Jacqui Jaxx7
Awful service had multiple bad experiences over the years here and at the Forton Medical Centre! My husband had a very serious asthma attack, the doctor informed him for us to attend this pharmacy for his prescription, I called them the next morning at 09.10am to make sure this was ready to collect after taking time off work and walking for 30 mins in the boiling heat (while also unwell myself), they then informed me none of his inhalers were in stock and I wasnt allowed to have his tablets as they didnt have the full prescription. I then asked what should I do as he urgently needed his inhalers and the antibiotics and steriods etc. They just told me they will return the prescription onto the system and I basically would have to do a tour of Gosport trying to get this medicine, or in the ladies words "call around all pharmacies" Why are the stock levels here so bad, when Wells pharmacy opposite the large Gosport War Memorial hospital had everything and you would expect them to more likely be out of stock. I left and called them useless, a customer spoke to me outside and told me he has changed pharmacies as they're always out of stock and provide a very bad service. You're telling me that any patience who attends with asthma problems cannot have an inhaler, in this heat and when hayfever is making it hard for people to breathe it is a very serious problem which can be fatal!Appalling service from here! if I could give zero stars I would!!!! Wells Pharmacy was brilliant and had everything in stock and now my husband is on the mend, dread to think what could of happened, thanks for wasting our extremely valuable time.
June 2023 by Sharon Savage
I would like to praise Sian from Rowlands. There was a mix up regarding my prescription and she went above and beyond for me. She found my prescription that was desperately needed. Thank you so much ?
May 2023 by Polo Hillyar
I call today and spoke to Julie on the phone to find my daughter prescription she was so polite and professional on the phone if I could I'll give her a 10 star rating thank you once again for sorting her prescription out for me
September 2022 by Brian Harbut
I have been waiting 3 weeks for my Naproxen & I am in a lot of pain. I have called 3 times and marked as urgent but to no avail. It is the same woman who answers the phone every time but has a serious attitude problem & blatantly is not sending my meds. I wish I?d read previous reviews before starting here. I am 74 years old & am practically housebound. This is a disgraceful lack of care. The surgery next door is by comparison extremely polite & efficient. They must be very embarrassed to be next door to that uncaring lot.
September 2022 by Colin Elderfield
A very good pharmacy.
June 2022 by Andrew Olliver-Jones
Very long queue and no-one acknowledges that customers are waiting. To be fair though, very friendly when I spoke to someone!
March 2022 by John Joyce
Pleasant Staff always helpful
July 2021 by Sarah Newall
Fairly officiant. Some members of staff can be very rude and abrupt. Well stocked with some good bargains.
March 2021 by Alan Sims
I've always found the team very helpful tbh.They always give good customer service and provide useful advice.
July 2020 by David Cooke
Usually have to wait a while even if the prescription was handed in over a week previously. But then they are busy, and if you listen to some of the ramblings of customers to the staff, its no wonder they are behind and flustered. Some people cannot think for themselves and it takes time to get through to them - take a look at some of the scenarios from the reviewers for example. It really is no worse than any other pharmacy, and loads better than some.
April 2019 by alex gapczynski
People in a que and they ask who's next when it is very plain the person at the front.
May 2018 by Andrea Jones
Extremely helpful unlike Forton Medical Centre.
