March 2024 by Sara Hinton
I?d give more stars if I could! Absolutely bent over backwards, on what already appeared to be a busy day, to make sure I felt safe in my car. Also had a great experience with my service here in Jan too, treated so well each time - Think they have a fab team and awesome customer service. Thank you
February 2024 by Phil Atkinson
Pleasant customer area while I waited for service and MoT. Despite busy when I arrived, I was quickly met by one of the team, who shot up from his desk when he saw me and then provided me with coffee. I was looked after by several people, who were all very attentive, including lady with long red hair. I was walked to the car by Paris, who waved at the garage door as I left.
January 2024 by Glyn Limpenny
If Carlsberg did car dealerships...
December 2023 by spurrysailor
Always love coming here, Danny Daren and Christian were great, such a homely family feel to this place, friendly staff and lovely to talk to.
December 2023 by Nigel Rowe
Mark Helps is a credit to the Service Centre at Audi Portsmouth.Having had a couple of below par experiences since the purchase of my R8 he sat me down and listened to the level of customer care that I expected.Mark then took it upon himself to stay in regular contact with the work being completed on my car along with recommended work required. His communication was not only 100% spot on but he managed my expectations on timescales. Going above and beyond in his spare time out of hours to ensure I was looked after.Mark is a credit to the Audi brand and his ideas and input on how to manage customer service levels should be heard. Outstanding.
December 2023 by IHero
They charge 4k from my friend and couldn?t fix my car and ask for storage charge so f did not get the car back from them also They did not put the part back. They charge all brand-new park which are never been used and took the part cost from him the car write off but nearly 1000 part in his garage.
December 2023 by SIMON coles
They were very good.Big shout out to louize, who, along with louise ( insurance), made it all work.Cheers the Lou's!!
October 2023 by Glenn Bonsor
My wife and I have always used Audi. Whether you are looking for a new car or a used car definitely try Audi. We have always had our car serviced there. Customer service is first class. The new showroom has been completed and looks fantastic, adding to a whole new experience. Customer service again, top class.
October 2023 by Beverley Brazier
Fantastic staff really excellent service could not fault it at all!
October 2023 by Jayne Pryke
Always treated with respect and always an excellent service
September 2023 by Jeff Upson
What an excellent place. Love the drive in drop off service that keeps you out of the bad weather. The staff were very friendly and helpful.
September 2023 by Nick Mathias
Very good, what liked about it they weren?t trying to sell you everything on your car
August 2023 by Andrew Gadbury
Brilliant love Portsmouth audi happy friendly staff
August 2023 by xerious mcsilly
Fantastically professional, courteous expertise from Ellen in Service who gave me timely updates and facilitated all my needs. Mark in after sales and service management, also utterly exemplary, polite and helpful. Best service I?ve experienced at any main dealer regardless of brand. These people secure brand confidence and do all they can to find the best solution. Steve R.
June 2023 by Lisa broad
This was truly the best service and full valet service I have received. I am very particular and fussy and the staff here went the extra mile for me. From the collect and drop off service to the whole service and valet service they provided. Thank you especially to Flávio and Roland for their support and patience with me which was greatly appreciated.Would definitely recommend Audi Portsmouth to anyone.Services: Air & cabin filter replacement
