January 2024 by Roy Williams
Huge store, easy Access and great on bargains. This time of year is best as there clearing out stock. Staff very helpful and attentive.
January 2024 by thanes waran
Moving out items like large boxes are available
December 2023 by Gurur Ibanoglu
I had a disappointing experience with Paul at the Portsmouth branch. Unfortunately, he was unhelpful and seemed to ignore customers with an unpleasant expression on his face. This lack of customer service made my visit quite frustrating.
November 2023 by Sadie Pemberton
Excellent store, a great range of products. Very helpful polite staff. Plenty of room.
November 2023 by trvlr d
Came in earlier to look at the range of indoor plants and was surprisingly taken back by the variety this store has, I do shop in B&Q but normally the one in Havant, anyway, i was looking for some compost suitable for my houseplants and a new plant for my bathroom and had a great (and friendly) experience with a young lady on the flower department, i believe her name was alessia? (apologies if that is spelt wrong) but she was an absolute joy to speak with and knew exactly what she was talking about. It's service like that that would encourage me only to shop in the Portsmouth store! Thank you
October 2023 by Natalie James
I walked in asking for a bolt, and there 3 blokes just stood chatting on a forklift. I asked if they had a bolt for said screw, only to be told by a tall bald bloke with a beard.."Sorry luv, (?) they all come in different threads and sizes and it'll just damage it." And then turned to continue his conversation...To which I replied..."you're telling me in store this big you don't have 1 bolt that you haven't even checked the size of. Amazing.."After this a very helpful Scottish bloke said, "I'll come and help you find it"...and he did and all was right with the world.SO, if you go, and need help, head for the Scottish guy with a beard and glasses, he was lovely and avoid the tall bald bloke, who clearly forgets he works in a shop, that sells bolts.....and lots of them I might add ?
October 2023 by Matthew Coates
I visited this fine establishment on Wednesday of last week. To my absolute horror, I witnessed a scruffy man furiously fondling his salami in the garden shed section of this b&q. I shall not be returning. However, they did have the correct size planks of wood to complete the home project I'm working on. It is for this reason I am leaving 2 stars. I will attach a photo of the perpetrator in question.
September 2023 by rozita ahmadi
The lady is cashier her name is Cuz she is working in trade part not friendly and talking very rude
August 2023 by Abdulsalam Kayode Abdulsalam
Had a nice experience. The view was interesting
August 2023 by Tony
Disappointed with help in bathroom showroom section. However had better service from assistant in bathroom accessories.
August 2023 by Giovanni Sandrono
Phoned the previous day asking if they provide wood cutting service. They told me yes py phone. The following day I brought my plywood board to be shortened and was told that they cut only the wood sold on site. A joke.
August 2023 by Moon Hand
Shrunk in size compared with previous years (as they all seem to be). Well presented but still lacks brilliant stuff you see online. I just don't get why they can't stock more, as it's the USP a 'shop' has, and us what gives them a chance of survival. Not cheap either - in fact quite expensive. Free, good parking.
August 2023 by Darren Freeman
This is a fantastic store! They've had a recent revamp, and it looks great. I went in for some gardening supplies and found everything I needed at reasonable prices. The staff are very knowledgeable and helpful. Some have worked their for decades, and their experience really shines through.
August 2023 by Ethan Springate
Good selection, good garden center area and nice friendly team of staff willing to help with any issues and inquiries, amazing parking as well.
July 2023 by Olayode Yusuff Yusuff
I can't stop visiting. Has the best you need for DIY. Your garden is going to look posh if you depend on B&Q Portsmouth
