March 2024 by Leadfoot Leadfoot
SCAMMERS !!! BOTH ORDERS CAME WRONG HAD TO PAY £3 EACH TO SEND BACK STILL WAITING FOR REFUNDS. NO ONE ANSWERS THE PHONE AND EMAILS ARE AUTOMATED SO YOU CAN NEVER GET THROUGH TO ANYONE. EMAILS ANSWERS ARE SENT 2 DAYS AFTER YOU HAVE SENT AN EMAIL WITH THE SAME MESSAGE NO WONDER THERE REVIEWS ARE 0 NEVER USE AGAIN !!!!!
February 2024 by angela pierre
Paid for 2 day delivery, they lied and said despite not being dispatched that it will come in time. Obviously it didn?t, because they lied and just didn?t want me to cancel the order. Item never arrived. Don?t order if you need your item in time for a job.
January 2024 by colin murphy
Lamp cover on extractor hood failed for some unknown reason, phoned the UK office of the Italian manufacturer to be told that they did not hold or distribute spare parts. Did a Google search which came up with S2R, put the hood model number on their web site, found and ordered the part on 10/1/24 it arrived today 13/1/24 fitted in seconds. For my part I would highly recommend this company for stock levels and speed of service. Thank you S2R.
January 2024 by Dipesh Chauhan
I lost my charging case for my Sony headphones. Sony don't make it easy to find a replacement and don't bother responding to emails. Luckily Spares2repairs had the part and it has been recognised as a genuine part when connected to the Sony app. I have a couple of white good parts that need replacing so will be using them for that as well
January 2024 by gerry law
Ordered a spare part which is identical to the manufacturers part, for less than 50% of manufacturer price. Cannot fault the website directories to locate the part, nor the comms being continuously updated, nor the robust packaging, nor the stated delivery timescale. Part fitted in 2 minutes. If only all repairs could go a smoothly as this one. Recommended
January 2024 by Ali Edwards-Lewis
Ordered on Christmas eve and arrived between Christmas and New Year, excellent service.Had regular updates on the order, it was reasonably priced, and delivered before estimated date - would highly recommend Sparrs2Repair
December 2023 by Jacob Jay
Superfast delivery, item packed securely, highly recommended. Saved my 3 years old washing machine for £27.
November 2023 by Steve Elliott
1st Class service. Easy to order, excellent email communication at every point of the order, and delivered on time. Perfect
November 2023 by Frank Merritt
probably the worst website I have ever used. Virtually no aftercare, took me 5 days to organise a return. No reply from any of my emails or online chat tickets. Emails and website are incomprehensible, no phone number, no aftercare...
October 2023 by Hannah Ackroyd
Fantastic service! It was really easy to locate the camera part I needed on the website. Placing the order was easy and the communication throughout the order process was exceptional. I received a number of updates on the status of my order and I was extremely happy with the level of service. I will definitely use when I need replacement parts again - thank you so much!
October 2023 by Daniel Maddocks
Terrible customer service and incorrect product - I was directed by Samsung themselves to purchase a spare product from this company. Samsung gave me the link to the correct product on the suppliers website to avoid any doubt. I proceeded to order the product and although the part number and image was correct in the packing slip - The actual product and part number was incorrect, looked different and didn't fit my TV. Mistakes happen but I have been unable to contact this company for a replacement / refund of ~ £120 because they don't provide a phone number and don't respond to multiple messages via their website (The only option they give). Hope to get a resolution soon, as been without a TV despite paying for priority delivery on the part and now further delayed waiting for a reply and delivery of the correct part
October 2023 by Chris Scott
Do Not bother with this company . Totally inadequate , zero service , refuse to answer emails meaningfully(just an automatic response),refuse to take any calls , on line chat 100% useless. Goods sent out (which I paid for)totally unmatched to request even having sent photos and serial numbers they still sent a random item of no use but I can not get ANY response that allows me to discuss the useless item I have paid for . A total waste of time and very frustrating . They wonder why only 1% leave a review ! Too frustrating sire to even do that ! I have emailed at least 6 times asking for assistance with the errors they have made but they refuse to contact . Or refund obviously ! If i could give a minus star rating I would ! An utter waste of a company !
October 2023 by Elisa Cuevas
Rescued my pressure cooker!I got a spare seal ring for my pressure cooker which was so difficult to find elsewhere. It took a couple of days to get dispatched but arrived in perfect condition. Fit perfectly and saved me from having to buy a new cooker.
September 2023 by Elizabeth Fisher
My experience with this comapny started off really well. They had the part, posted it quickly and when it was not required they sent me the form to return it which I did following their instructions.I heard nothing from them. Their phone is no longer working. They have not responded to two email requests.Addendum. They paid the refund the day after I wrote the review but that was well over 2 weeks after the return so a bit tardy.
August 2023 by Maria Robinson
Ordered a part for my fridge which was advertised as being in stock, delivery delayed and received an email saying it was being manufactured. Wrong part sent, different to the one in the picture online. Return generated and confirmed with a postal label. Item has been signed for but there is no sign of a refund, have emailed several chasers and no one replies. Avoid this company if you want peace of mind.
