January 2024 by Sarah Greene
Great quick professional service,really helpful staff.overall great.
January 2024 by Tiggy Ayoub
The car's servicing appointment was professionally handled, prompt and courteous reception and service.
January 2024 by Dave waldram
Professional from start to finish. Kept me informed of work being done. Top quality service throughout.
December 2023 by Ciara O'Neill
Great experience. Thanks to James for being a 5 star guy and to everyone involved that helped!
December 2023 by Ruan Simpson
Great communication from the team, dealt with the issue as efficiently as they could and stayed late to get it sorted
December 2023 by Nigel gates
Good service at short notice. Good place to go if you're local.
December 2023 by Louise Macdonald
The chaps were really helpful, and explained everything fully!
December 2023 by Nick H
Two or three guys not doing very much, but didn?t have time to fit me one tyre that I could have left for an hour or so, wanted me to book in for the next day as too busy! Went to Portsmouth Exhaust and Tyre Services down the road who sorted me out in less than 30mins.
December 2023 by Andrew Bond
A good friendly service and they fitted my car in at relatively short notice. I had to have 2 new rear tyres the price was very competitive
December 2023 by Steve Clifford
Ease of ordering new windscreen wipers and booking appointment.Slight hiccup when technician fitted wrong blades, but was able to rectify within an hour
November 2023 by Neil Smith
Although they couldn't fit me in for a puncture repair, I'd like to say a massive thanks to one their guys that changed my flat tyre and put my spare on so that I could continue my journey- Cheers ?
November 2023 by matthew
Great service and fair pricing. Will definitely use this garage again.
November 2023 by duncan tate
Great customer service, MoT done on time , failed, fixed and retested quickly.
November 2023 by Constance Lau
I have been using Portchester Kwikfit for the past 7-8 years. The first few years, great managers and customer service, however over the years I have noticed the high turnover of manager or the in charge person and customer service is gradually going downhill.Often the person who calls to let you know how the MOT and servicing went speaks very quickly with lots of jargons.For the past few years, often I have to ring to see when I could collect the car as I don?t hear from the garage even though it was an hour and a half before closing and my car was with Kwikfit first thing in the morning.I drove my car away this time thinking I probably won?t use Kwikfit anymore. We did have excellent customer care and experience 7-8 years ago but as I said for the past few years, I have not been impressed consistently.Also I?m not sure if this is a normal practice - I have a cream carpet underneath with a black mat on top in my car. I remembered Kwikfit use to put a paper on so when work was done, it keeps the customer?s car clean. This time, I had a big black shoe mark on the cream carpet.Poor communication, too much jargon so unable to fully understand. However I have to get the work done to past my MOT. Unsatisfied customer experience overall.
November 2023 by Deborah Cronk
Happy to have my issue sorted easier then I expected. As dealer wanted silly amount of money just to tell me what they could in 5 mins.Kwik fit wins ?
