February 2024 by Thomas Ruddle
Lovely lady behind the hot pizza counter today. Pleas let her supervisor know! Around 1-2 pm Fri 23rd Feb.
February 2024 by Paul Curtis
Good selection of good quality food and drink
February 2024 by Julia Hardcastle
Don't understand if they can make cheese toasties and cheese pizza for kids, why the hell can't they make the same for adults.Not impressed.
February 2024 by Bruce Keen
It has been a while since I have been to the cafe, but it has defintely gone downhill, so I won't be returning. Long queues, yet only 1 person on the till. Nearly everything we wanted to order they were out of, including allowing me to pay for one lunch and then afterwards telling me they don't have it. They are 20meters away from the M&S foodhall, so how can they run out of food??? Cutlery was dirty and tables are grubby. Only good thing is that after a long queue and finally finding something they had, and more of a wait, the food we received actually tasted quite good.
January 2024 by Lee Mills
10/1/24 @ 1112hr - Just went into both Cafes. Only half the menu? Walked out of downstairs cafe, thought we would fare better upstairs. OH NO. The staff on only had half a brain and most of them gave the impression they wanted to be somewhere else. Hope all the staff were new and therefore need training, if not the Cafe needs a new manager. Absolutely Diabolical. Saw three orders returned while we were waiting, make that four!!! MAKE THAT FIVE - order no21!!!!!!!!! With only half the menu available you would think they could get right the half the staff were left with. When our food arrived, we had finished our drinks as we didn't want to drink cold latte & tea, the cutlery needed a good clean. Feel aggrieved that I had to give it one star.
January 2024 by Pat Randall
Marks & Spencers, Hedge End. Coffee and cake used to be a naughty treat. Coffee is still good, but don?t waste your time or money, or indeed the calories on the cake! Commercially made, no taste and dry. Not pleasant. Don?t bother with the sandwiches either, £5.95 for the same sandwich that you can buy off the shelf in M&S for £3.90. Stick to the coffee
January 2024 by Gerry Graham
Visited M&S at Hedge End today. With a busy New Year sale going on Aimee in ladies fashion on the tills was very helpful and patient with myself & my daughter. She efficiently helped with Christmas present exchanges and new purchases effortlessly. I would like to commend her for her great customer service as she is a great staff member & asset to your team. Thank you Aimee we appreciated your kindness and friendly service. Mrs Graham
December 2023 by Paul Turner
Huge store with a vast range of stock / products.Especially enjoy the food from m&s that?s typically more affordable than most people realise
December 2023 by Stephen Robinson
Called in just to go to the cafe. I had the smoked bacon Chiabata. It was Wonderful. Along with a part of tea perfect.. The food is always good in the cafe.
November 2023 by Tony Payne
Lots of great ideas for Christmas at the moment and as always some lovely food items.
November 2023 by Robert Blakemore
Super foodhall and good to see the autumn clothing in up to date styles
November 2023 by terry bryant
Just been tomthe café, yes food was very nice but staff so very slow and seemingly not bothered. 8fnyour not enjoying your job at least put on a false smile.
October 2023 by Angie Keen
Large store, spaced out well. Quality food. We got sushi and a sourdough pizza from the food to go area. They did not disappoint, reasonably priced too. Free parking. We will definately be returning.
October 2023 by Paul Adams
We like Marks food but have found a fair percentage of their food has closer sell by dates. The likes of Waitrose, whose food often has longevity past the date shown whilst Marks often won't run on. I note dates are there with reason, but food's well expensive & we never like to waste. We use the dates as a guide but noticed limited longevity on a number occasions & just worth a comment.
September 2023 by Tatiana M
Hedge End M&S store is spacious and well stocked. The food hall is nice. So is the clothing section. However, they have a massive problem with cleanliness.The cafe downstairs was filthy. I couldn't find a clean table. Rubbish on the floor, dirty dishes left to sit on the tables. Tables themselves were dirty and sticky. The cutlery looked old and covered in tea stains.The toilets weren't clean either. You could tell where the toilets are by the smell. It absolutely stank inside womens'(next to the furniture section).The mens fitting rooms looked like they had never been cleaned. With lots and lots of dust. Does the staff ever check in there? Do they have a cleaner?It's absolutely embarrassing for a brand which positions themselves as top quality.