March 2024 by Noble Custom
Popped in after a long day out down in Portsmouth, wasn't sure we would get in being mothers day. quickly space was made for us. My Daughter, wife and myself were well looked after by Lucy who even helped me navigate the "App". you have a great employee there!
February 2024 by John Rogers
Veg Calzone was delightful. Server's polite but a little slow. Probably because we had a party of 10. They allowed us to take our birthday boy's cake . (must be nut free).Overall a nice experience.
February 2024 by Carol Janes
Good good and a great January offer.
February 2024 by Bruce Bulgin
Food and service are great but the restaurant is in need of sprucing up as it's tired and dated. But I do like the Fleet Carnival posters and hope they can be retained.
December 2023 by Alex Gunner
I ordered the meal for 1 bundle on just eat, pizza was pretty much cold and didn?t receive the dough balls. Very
December 2023 by Ray T
Booked in advance by some weeks for Christmas Eve. The food was great, the welcome and attitude of the Manager, no so good. We were shown to a table that was unusable as the till was directly next to it and over hanging the table. Imposing and I?m pretty sure I would have banged my head on it. The Manager, insisting the till was not in use, would not move us to another table until I made a fuss arguing that they were busy and that they had been turning people away. The obvious discussions going on between her and the staff in the corner made us feel awkward. As a result we ended up rushing our food and leaving without a desert. Interestingly the till was used and other tables remained available for the time we were there. Not ideal. Perhaps additional training for her would be advised.
December 2023 by Lth Caregiver
Food was great will definitely be back!
December 2023 by Tedy1899 FCBarcelona
Food was great , good service but my girlfriends pizza came before,and mine 5 minutes later as apparently my pizza got burnt.So I had to mention it to the waitress and I had a coffe for free.
November 2023 by V7829TTpaulb
Oh dear. Oh my word. This was my worst Pizza Express experience ever: and I?ve been going to Pizza Express since 1988. Honestly, no joke, it?s the worst pizza I?ve ever had. This franchise, which I have sponsored over many years, has recently been taken over by another family. The new family are yet to master the art of pizza making and also the art of customer interaction (the constant sniffing of my server was off putting, bordering comic. I?ve had the same pizza for 35 years: American with extra mushrooms, if it ain?t broken etc. Well this bad boy was well and truly broken. 3 hours post meal it?s sitting, rather uncomfortably, in the pit of my stomach. My two kids, unprompted, feel the same. Actually, I?m gutted. It?s like being let down by an old friend. Out of loyalty, I will give the new family another chance, perhaps let them get accustomed to the oven and ingredients, perhaps a couple months will help. God, I hope so.
November 2023 by Vanessa Binnie-Ritchie
Enjoyable time good service, not rushed when we
October 2023 by Emily B
Fantastic service tonight despite staff shortages. Staff were attentive and friendly, and showed good awareness of allergens and care in taking our order correctly. They really went the extra mile, and service felt personal, warm and sincere. Food was delicious as ever. Thank you for a great experience.Dietary restrictions: Good range for children with dairy allergies - the availability of vegan butter for the dough balls was a real bonus. The order was taken with care, double-checked with us, and dietary requirements highlighted to the kitchen.Kid-friendliness: The colouring sheets and hats are always a hit. Menu is great. Staff were welcoming and chatty with the children. It was really nice not to feel like a bother!
September 2023 by 152bobby
Nice pizza and Calzone. Staff were nice enough. A bit too many young kids let loose to runaround the restaurant for my liking.
August 2023 by French_1404
The food and staff are always good and it?s been a family fave for years. However, it?s not a cheap dinner, easily £100, and for that I?d expect to be eating in nice surroundings. The floor has been filthy on out last few visits, the staff need to be sweeping the floor after tables leave. The actual restaurant is in serious need of a refurb, it hasn?t had a penny spent on it since it?s opened. It?s very worn, furniture needs replacing, needs a repaint, deep clean etc. I don?t expect to pay £100+ and be eating in the equivalent of a shopping centre food mall. In terms of cleanliness and comfort that?s what it compares to. McDonalds is cleaner and more comfortable.
August 2023 by Waitey80
What's the point of offering a delivery service when the food is stone cold by the time it arrives??
August 2023 by Maynerz
Ordered through Uber eats. Previously had this pizza and it was great and made nicely. On this occasion it looked and tasted like someone who was not a suitably trained pizza chef had made it. Dough was thick and not cooked through properly. Toppings had been strewn on with no care for consistency or appearance.£15 for a pizza is a fair price when it?s well made but not like this. Disappointing as it?s been great in the past from this branch.Uber eats also have a habit of stacking orders so your food arrives cold.