March 2024 by dave
Do not buy any Asda brand poor quality electrical itemsPurchased a Asda George Home Microwave just over a year ago, The product came with a 2 year guarantee. rust began appearing in the oven area after only 6 weeks and now badly corroded.he oven stopped working due to a different fault only to be told by Asda you are not covered and theirs nothing they can do, even though I have 9 months guarantee left. Never had problems with other companies. Will never buy another poor quality Asda product again. Stick to other brand supermarkets and brand name products in future. Very poor service.
March 2024 by tracey gates
Omg today was the worst experience due to staffing or should I say hardly anystaff to copy with helping customers at self service tills ,one customer was waiting nearly 10 minutes with 4 others waiting forhelp at checkouts to get something authorize andthis was in the new trolley area , So many customers were extremely unhappy. I asked to speak to store manager and they are on day off.SO ASAD support you staff to help them cope with with their job and help customers respect and support your staff and for customers to have a good if not great experience shopping at your store
March 2024 by Neville Terraplane
After many years of regular visits but now rarely used, a chance grocery shop on 11th March 2024 was a real eye opener to how bad this ASDA has become. Locals I know say it's been going downhill for years now and hard to understand the good comments posted.Ripoff carpark fees and harsh penalties although not just for Asda to be fair. Self service has almost totally replaced the manned checkouts, only three available on our visit. Half empty shelves everywhere, shortages of favourites with ridiculous prices in general. Some items are cheaper at local corner stores or CoOps and they're not cheap.Friendly and helpful staff however, they seem embarrassed when you point out the shortcomings and said a lot of people mention it.Asda like Southwood Morrisons no longer worthy unless desperate. Very surprised they don't have a long hard look at nearby Lidl and Aldi's. They are far better alternatives which do it so much better. Local Sainsbury is good, though usually more expensive for the same branded products but all have free parking.
March 2024 by Irfan Hameed
Always short of staff on checkouts. Specially self checkouts. One person for 20+ checkouts also looking after they trolly shops. Wasted 15 mins today to wait for someone to assist.
March 2024 by Beata
The car park is pay on exit. I simply forgot to pay as I?m used to paying on arrival and soon later received a letter and opened it on Mother?s Day. It made me so upset on this special day when celebrating with my little one.
March 2024 by Tony Luxton
When all the covid hoo-ha started, the queue to get in went halfway to B&Q, but there's no queue at all now. I've always shopped at Asda and found them quite good. Online shopping is hit-and-miss, but instore it's fine. Watch out for sell-by dates, though.Finally! They've discovered the 21st century! The carpark now takes cards; pay on exit. First 15 mins are free.Edit: they've stung me twice recently with prices. If you're buying household goods, check the advertised price is correct before going to the till. They're getting dodgy lately.
March 2024 by Brent Calvin
42 pound parking fine after spending 40 pounds on shopping .I won't be back. Poor signage.
March 2024 by June Martin
It's my nearest shopping place to me that I can go on my disable scooter & I can stay on it in the shops but the shops in Princess mead I have to get off & walk into the shops but the only shop in the mead I can ride into is boots
February 2024 by Moira Hurt
Store NEVER has certain wines when they have offers on. Has happened to me many times over the last year. Understaffed at the tills, poor staff running around trying to help everyone. After 10 mins of waiting to have my purchase authorised I walked out and went to another Supermarket
February 2024 by Adalberto
Very good supermarket, you can find everything you can imagine, whether you want food, household supplies, utensils, prepared food, bakery, etc.There are bathrooms in this place although they always smell bad.There is very good parking, the location is good.There is a KFC inside, there are pharmacies among other types of businesses. You can pay by card, cash, check out yourself or go to the cashier alone.You can pay for a single purchase with different payment methods such as cash, card and gift cards. The truth is that it is a very complete supermarket at competitive prices, of course it is a Walmart.
February 2024 by Mary Mcinerney
Went shopping, and all check out was closed, and was sent to self scan , not a good way for customers service took much longer, had to keep asking for help, had a big shop, this is not away to cut staff, people don?t want that kinda services, was only 8 at night, was ready just to walk out and leave the shopping trolley !!!
February 2024 by Philip Bellstedt
Beware: paid parking at this store! Our first visit was rewarded with a £110 parking fine (£70 fine + £40 admin fee from car rental company). We had no idea that it was paid parking and looking at the parking lot via Google Streetview it's clear why: The signage is inadequate. I called the store last night and they said that I have to take it up with the parking company. Hopefully they'll be able to help.Edit: reading some more reviews here suggests that the store can help to cancel parking fines. Asda, can you help please?
February 2024 by Ismail Butt
Worst staff and management - no cleanliness. All they care about is money and think people are animals cuz they don?t give no shiy to customer services.
January 2024 by Guray UZUN
The shop we've been shopping at every weekend for about 6 years. I spend an average of 200 pounds for a family of 4. I am satisfied with the prices, but the parking lot is a bit inadequate on weekends and I was fined 70 pounds once because I forgot to pay and left:) It seems that it will continue to be indispensable for a long time due to its location and proximity to the shopping center.
January 2024 by Jordan Holdaway
Asda, cheap and cheerful can?t complain at that. But their policy on selling alcohol to people is completely ridiculous and makes absolutely no sense.I can walk in with my 8 year old niece (who obviously has no ID) and get served enough booze to run a bar all night, yet when my 33 year partner is with myself (who looks great for her age but not 17) and my niece we cannot be served a bottle of wine for new years. Absolutely ridiculous and a waste of time.