March 2024 by Wayne Diamond
Good alround DIY store reasonable prices helpful staff
February 2024 by steve court
Wouldn't recommend getting a kitchen here. Bullied my Mum in her own house. We even recorded the interaction and the fitter was incredibly rude. Wickes were completely uninterested. Recent carpark design makes it hard for people with disabilities to access it.
February 2024 by john allan
After service very poor, have had issues with bathroom cabinet (light now not operational) and replacement part for shower, still waiting for fitter to be allocated, do not answer e-mails, and very difficult to get in touch with, e-mail system rubbish!
February 2024 by Auto Electrician London
They should get their things in order! Too many unhappy customers! Just google and see how many unhappy customers are all around the uk! I would definitely avoid them!And the tank thing? Really? Sort the man's kitchen!
February 2024 by Lauren England
When a company is so unresponsive to their customers that its this type of drastic action that is required to get their attention, and their response is legal threats, it leaves a lasting impression and not one they?d prefer to have. It?s unprofessional and smacks of bullying on Wickes? part. It?s a masterclass in how not to conduct customer service.
February 2024 by Nick James
This tank business is desperately embarrassing for Wickes. I can't believe someone from their business hasn't gotten a hold of the issue and dealt with it. It's certainly put me off ever buying a kitchen (or anything) from there. We were thinking about getting ours done this year too.
February 2024 by Yadgar Mstafa
I have been there and there was a guy by name scott he was helpful and great man and great costumer service
February 2024 by patsy baker
Don't buy a kitchen from wikes they are a terrible company who have conned a chap called Paul tankman out of 25.000 he bought a kitchen and that's were the nightmare started it's been 10 months of grief refund please
February 2024 by Paul Strachan
Tend to procure general building supplies here and no issues todate
February 2024 by Steve Fox
Never had a problem, bought a kitchen fitted it myself.
February 2024 by David Westmoreland
Wikes are the worst company for kitchens that don't fit and are poorly fitted by incompetent people give Paul his money back if you' treat your customer the way you have treated paul tankman your aware of who iam talking about all the stress and trauma you are deliberately causing is absolutely unacceptable refund the man his money now
January 2024 by philip Burgess
Fitter was good but kept trying to sell me stuff not needed,then wanted £40 to drill a hole ,witch was refused,told head office they said they always try it on !! give the tankman outside your store his 25k back
January 2024 by Mallory Equestrian
1 star is too many! Basingstoke Wickes, you are an utter disgrace for the way you have treated my Dad! £25,000 on a kitchen that doesn?t fit and is falling apart?! You should be absolutely ashamed!!!! Disgusting!!!! Anyone looking to get a kitchen or bathroom from Wickes, don?t bother!!!! Save your money and give it to Howdens!! The stress and the money you have caused and cost my Dad is despicable! SHAME ON YOU!!!!!!!
January 2024 by Jill Mead
Ignorant, money grabbing, unhelpful. Warning Incompetent Complacent Kitchen Equipment Suppliers!
January 2024 by Ross Southerington
Wickes Basingstoke need to refund Mr Paul gibbons , shocking quality of work , kitchen is unfit for purpose , I won't be using Wickes again