March 2024 by Richard Craggs
Phoned to ask if they might be able to repair my DVR, yes bring it in and we can give you an estimate. When I got there I was told no, we don't repair them! What a waste of my time and petrol
February 2024 by Ashleigh Crouch
Brought many items at Currys, either in person, online or ordered to store.Only had a problem when I ordered to store but they quickly sorted it out and found it for me.Staff can be hard to track down at times or don't seem to want to help, but when they do help they are very good.
February 2024 by Lorraine lambert
Absolutely appalling customer service. Currys must be doing so well, that they don't need the custom in the Basingstoke store. Came in to purchase a TV. About eight staff working, one of which was playing on his phone. Three customers in the entire store. No one interested in assisting us. Went to ask for assistance, a lady came up and after a few minutes moaning about most of the TV 's not being on and not finding the model we enquired about. she said, "we can't have all the TVs on display, sorry I can't help." And walked off.Shocking lack of customer service and a bad advertisement for the company.
February 2024 by Pawel Kozak
Currys as expected!
February 2024 by Wendy Wollaston
I wanted a table top tumble dryer,we're not helpfully,frist didn't do them,then I showed them on there website not in warehouse waiting a delivery I cauldnt order one try again next week !!! I got it on line
February 2024 by Ben Massey
Sorry excuse for computer parts. Unless I want HDMI cables then don't come here
February 2024 by sharon walmsley
A staff member gave me a great discount on some printer ink
February 2024 by Chaitali Bhavsar
Wide collection of gadgets.....
February 2024 by Chris Dossett
Weather it?s 9am, midday, 2:30pm or 7:30pm, one thing is for sure - you will not get served!Went in recently to buy a big OLED TV. Not interestedToday, looking to buy a remarkable. Couldn?t get anybody?s attention.It?s been the same for years, looking around and every single customer is the same, just stood there looking for someone to help.Please for the love of god implement some self service capabilities.At least I got to try it out before I order it from another company online?. Like I did with the tv.
February 2024 by Ryan Haines
There is literally no point in this store. The staff are friendly but nothing is ever in stock, in the last couple of visits I have tried to by a Google Mini, a Shark vacuum and have been advised it could be ordered in! If I wanted to order in I would go online, save yourself a trip and go straight to Newbury where they manage the stock considerably better.
February 2024 by Mark Constable
Knowledgeable staff when they really want to help. Great product range and the ability to see behind TVs is really helpful
February 2024 by Kat Holmes
Stood looking for help fo ages, managed to catch thebeye of some ofbthe team and was ignored. No customer service ?
February 2024 by Gail Cheers
We visited Curry's store in Basingstoke on Friday and were attended to by Larissa. Again, we found her helpful and informative. It was a positive experience.
February 2024 by Matthew Adcock
Fantastic staff, very helpful.
February 2024 by Keith butler
There's no customer care