December 2022 by Linda Parsons
Service very slow, despite not being busy. Good coffee.
November 2022 by Kelsie Tune
Staff very rude and poor customer service. Dirty tables and cutlery
August 2022 by Webster Mwenye
The food is great and so is everyone else PSW working in the cafe except the big black dude that rushes people through their orders and assumes that you picked up the wrong item. He took my wife?s and my sisters orders and butchered them. The place is good, the big dude just needs to tone down his attitude a little.
August 2022 by Muhammed Dari
They refused to take £50 pound note the lady at till has said they don?t take 50 pound notes i don?t understand why they don?t want take if you decide that you dond accept them you should put note on wall or they just done that to me
August 2022 by Dari Dari
They refused to take £50 pound note the lady at till has said they don?t take 50 pound notes i don?t understand why they don?t want take if you decide that you dond accept them you should put note on wall or they just done that to me
June 2022 by Rehana Noor
Such slow service after waiting for 15 minutes in the queue without bring served me and my husband left. No priority in getting customers getting their orders. What a shamble. Bunch of slow workers
March 2022 by Michelle Brazil
Myself and my friend went into costa in festival place Basingstoke this morning. The place was disgusting with counter tops covered in coffee powder and the coffee machine with filthy. Only one member of staff having to serve everyone. The counter tops have not been cleaned in a while as it was everywhere. I certainly will not be going back.
February 2022 by Naipaul IBM
Costa is one of my favourite coffee shops. It is less pretensious than other big names. They serve great coffee with a variety of milk options followed by multiple pastry options. The staff are very welcoming. The hot chocolate is also famous. I confess that their prices have edged up but costs have risen.
February 2022 by Laura
Standard costa coffee. Good choice and caters for allergies with the drinks (not the food). Very nice staff and lots of seating. Very busy most weekends!
October 2021 by Dave Harper
Good service, I'm in a wheelchair so they carried it out for me without me asking. The coffee tasted just like a Costa flat white (funny old thing).
October 2021 by June Neighbour
Very helpful staff and had a good choice of food and drinks. Did not have trays to carry food which did not help as I have a walking stick and can only carry one item of food. A bit difficult if you have more than one person you are ordering for.
September 2021 by Puzan Malla
Staff are really rude here !! Been here so many times in costa Basingstoke festival place it was really disappointing and disgusting service ever specially the guy there never served in a friendly way he is always making faces while serving coffee me and my friend were dissatisfied and disappointed by the service there they really need to hire someone who is customer friendly and give good service to their regular customers as well as others they are really rude zero customer service at all !!! Please hire someone who?s good to their customer many thanks!!!
September 2021 by Mark Kinchin
A little bit of a que however the que went Down quickly. Social distancing worked out good and easy to follow freinldly staff. Table I had sat on had been sanitised. Staff were clearing tables and sanitising once customers had left. The coffee was great.
