The staff were extremely helpful and polite, just very shortstaffed so long wait time.
December 2023
Sorry Royal, not a great service, missed a parcel, used the app for redelivery,, never arrived after taking day off, they attempted again the following day when I went to work.Went to the sorting office, they didn't know where the parcel was located.Its only open two hours in the morning and 2 hours at night, not good... read full comment
November 2023
I called to the sorting office customer service to pick up my parcel that I have missed.So a card was left, when I got there this morning (Wednesday) I couldn't get in, the door was locked.Even though when I checked the opening times outside it was listed as open.What is the point of leaving a card to inform customers of... read full comment