December 2023 by Rob Baxter
Not a Lloyds customer but needed to visit for a one-off transaction. Full marks to the delightful lady who greeted me and took ownership of what I was trying to do. She could not have been more helpful.
August 2023 by Stephen Davies
Awful service 40 minute queue on Saturday morning - 2 cashiers. Close branches increase interest rates lousy service
October 2022 by Geoff H
Disgusted by the lack of customer service and help given to my elderly neighbour who is over the age 80.
October 2022 by John Sweeney
Attempted twice today to telephone this bank to make a face to face appointment. First attempt-so many security questions around issues I didn?t expect or deem necessary I hung up. Second attempt-ready for all security questions, I finally got through to an actual person and during the conversation she cut me off! Waste of my time completely.
March 2022 by Dan
Terrible bank. Staff ain't very useful so i moved to a different bank !
February 2022 by Hawraz Hamasharif
A very good bank you never loss your money
October 2021 by Rhona Nicholson
Words fail me with this bank this last 2 years , I lost my Son in September of 2019 and had to fight to get his money released so he got the send off he thoroughly deserved ,, absolutely appalled by the branch at Wigan !! Would not recommend at all , myself and the rest of our family now bank elsewhere !!
September 2021 by ANT 73
Been with this bank over 40 years & never had any problems. Staff helpful & friendly. ?
July 2021 by Marius Binkulis
customer service is useless, mess!
September 2020 by Michael Murray
A big thanks to Toby for sorting my card out. And Hannah too both very helpfull
August 2019 by Sara Piszczek
Staff is always helpful and polite. Many thanks to Paul who helped me today, he was very quick and efficient. One happy customer.
July 2019 by paul macdonald
shocking service at this branch. so far the staff here have lost 2 of my cards!..
November 2018 by Owen Grailey
Lovely people helped me out cause i didnt understand
September 2018 by jodla junior
good service. sometime very busy . lot comfy seats while you waiting
September 2018 by Anthony Pennington
Great bank I've never had any problems. Staff are friendly. Very handy deposit machines inside saves you queuing up.
